Engagement Engineer - MSD

Description

• Conduct executive-level product and services presentations to new and existing manufacturing customers
• Recommend best practices for different manufacturing customer environments
• Analyze business requirements and existing challenges, conduct process/workflow analysis, and write proposals that drive ROI for manufacturing operations
• Work with project management, sales, and other subject matter experts to deliver best-in-class outcomes for manufacturing clients
• Initiate communication with team members and clients as necessary to ensure customer success
• Participate in regular business reviews with sales and named customer executives to review their business plans, rollouts of business processes, location adoption, future business process targets, implementation status, and industry best practices
• Leverage extensive subject matter expertise and technical experience to project confidence and credibility, establishing trusted relationships with manufacturing clients.
• Gather technical information regarding a customer/prospect’s required manufacturing solution
• Engage customers with sales teams to extract critical technical and business drivers that may position IMAGINiT’s manufacturing solutions
• Work onsite and offsite with sales teams to provide pre-sales support for qualified manufacturing opportunities
• Make discovery calls with sales teams to uncover new services/product opportunities in manufacturing
• Support sales teams from a technical aspect to drive solution-based selling in manufacturing environments
• Help implement PLM (Product Lifecycle Management) solutions to streamline manufacturing processes and impact business success
• Provide industry expertise at events and webinars, leading presentations and contributing to building a unique position in the manufacturing technology market

Requirements

• Experience providing a solution-oriented, outcome-driven approach to manufacturing services
• Ability to maintain appropriate productivity and performance.
• Experience mapping client organizations to identify key individuals who influence technology adoption decisions in manufacturing
• Ability to dedicate their full attention to their job duties and be available via Teams and/or phone during work hours.
• Solid understanding of computer-aided design, engineering, and manufacturing processes.
• Demonstrate strong business acumen, high energy, self-motivation, and ability to work under pressure
• Ability to meet 20% travel requirement
• Working knowledge of programs including, but not limited to: AutoCAD, Inventor, Autodesk Fusion, Autodesk Vault, or competitive manufacturing solutions
• Ability to establish rapport, build trust, and confidence as a strategic business advisor in manufacturing
• Ability to initiate conversations, ask thought-provoking questions, identify problems, and root causes of client challenges in manufacturing
• Ability to work with sales representatives as a software solution selling team for manufacturing clients
• Bachelor’s degree or equivalent experience
• 10 or more years of work experience in manufacturing, engineering, or related industry
• Ability to multitask, meet deadlines, prioritize requests, and work independently
• Relevant technology implementation experience in manufacturing, engineering, or production environments
• Required to attend all mandatory meetings and/or events and be responsive to any communication from colleagues, customers, and management
• Have a work environment that is free from distractions and has a reliable internet connection.

Benefits

• Health, Dental, and Vision
• Opportunities for growth and development with opportunities to move up or horizontally within in the organization.
• Vacation and Sick Leave
• Service Awards
• Employee Referral Bonus Program
• Voluntary Benefits: Personal Life and Personal Critical Illness Insurance
• Healthcare Spending Account (HCSA)
• Wellness Programs
• Paid Holidays
• You will be surrounded by armies of people that you can leverage from a strong technical team including pre and post sales engineers, marketing, and a technical support team second to none.
• Registered Retirement Savings Plan (RRSP) with company match
• Comprehensive onboarding program and on-going training that prepares you for success.
• Short- and Long-Term Disability
• Employer Provided: Life & Dependent Life Insurance and AD&D Insurance
• Tuition Reimbursement
• 20% annually

Training + Development

Interview process

Visa Sponsorship

Security clearance