IT Hardware Technician at Cumming Group in Columbia, SC | USD20-26 | Kablio

Role

Description

hardware documentation

ticket management

vendor coordination

active directory

imaging laptops

inventory update

Accurately document instances of hardware failure, repair, installation, and removal.
Work within our I.T. ticketing system to update laptop deployment tickets assigned to you.
Additional duties may include processing, shipping and receiving of cell phones, computer accessories, printers, etc.
Work with hardware vendors over the phone to troubleshoot issues or arrange for warranty repairs.
Use Active Directory and Azure Active Directory to retrieve information, assign permissions, reset passwords, etc.
Create shipping labels using UPS WorldShip, box laptops, peripherals, and other equipment.
Install 3rd party software.
Follow company processes and checklists to complete tasks consistently an accurately.
Communicate via Email, MS Teams, ticketing system, phone, and in person within our I.T. team as well as Team Members across our company.
Image, configure and ship Windows 11 laptops.
Update the inventory system in relationship to the equipment being processed.

Requirements

windows 10

laptop repair

office 365

helpdesk

customer service

troubleshooting

Good organizational and records keeping skills.
Familiar with the Windows 10 OS.
As needed, remote into Team Members computers while on the phone with them to assist with final setup, software installs, troubleshooting and resolving issues.
Experience with the hands-on repair of damaged laptops and coordinating with vendors for in-warranty repair.
Ability to provide high level customer service to team members.
Attendance at work during normal business hours.
Good written and verbal communication skills.
Configure Microsoft Office 365, including Outlook, Teams, and OneDrive.
Work in an I.T. helpdesk environment, including learning troubleshooting skills to assist with helpdesk matters.
Ability to multi-task, prioritize, and work efficiently.
Good general troubleshooting skills.

Benefits

Dental Insurance
Vision Insurance
Paid Holidays
Short and long-term disability
Paid Time Off
401(k) Matching
Employee Assistance Program
Escalate tickets as necessary.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Since 1996

Founded in Southern California

The company began in 1996, initially providing cost estimates for a casino resort before expanding into a global consultancy.

Over 60 offices

Global presence worldwide

Through strategic acquisitions and expansions, the company now operates in over 60 offices across the globe.

$300B projects

Completed construction value

The company has successfully completed projects totaling over $300 billion in value.

Top 100 firms

ENR ranking

Consistently recognized as one of the top 100 construction management firms by ENR.

Specializing in high-stakes sectors like advanced manufacturing, healthcare, education, and themed entertainment, it manages projects from pre-planning through delivery.
Its expertise spans cost management, program/project oversight, scheduling, dispute resolution, energy solutions, and comprehensive project controls.
From airport terminals and hospitals to luxury resorts and semiconductor facilities, it delivers a wide range of high-profile projects.
Starting with one casino resort job, it expanded into a global consultancy by merging with boutique specialists across regions.
Today, it combines boutique agility with institutional scale, backed by private-equity investment, to tackle the world’s most complex construction challenges.

Culture + Values

Client Focus: "We listen to our clients and provide services and solutions that meet their needs."
Team Members: "We hire only the very best people… foster a strong, rewarding environment that promotes both professional and personal growth, and that fosters long‑term company loyalty."
Integrity: "We do the right thing, always."
Quality: "It is expected that each Cumming Group team member holds one another accountable for the quality our clients expect from us."

Environment + Sustainability

2.675 M kg CO₂e Total

Total GHG Emissions

Total emissions reported in 2022, covering Scope 1 (266 k kg CO₂e), Scope 2 (540 k kg CO₂e), and Scope 3 (1.87 M kg CO₂e).

22 DitchCarbon Score

Score of 22 on DitchCarbon, outperforming 92% of peers.

Net zero target aligned with global 2050 goal: committed to journey to net zero by 2050.
Provides enterprise Scope 1-3 GHG inventories and net zero carbon strategies.
Delivers ISO 14001 Environmental Management and ISO 50001 Energy Management implementation.
Performs whole-building carbon assessments, LCAs, LCCAs, and cost/carbon trade-off analyses.

Inclusion & Diversity

Actively seek diverse candidates in recruiting, hiring, internal policies, training and advancement.
Three employee resource groups: WOCC (Women of CCORP), SAGA (Sexuality and Gender Alliance), Obsidian (Black Team Member Network).
Commitment to transparent leadership, equal opportunity and measurable action at all levels.
No publicly disclosed gender ratio or statistics available.

Articles

Role

Description

hardware documentation

ticket management

vendor coordination

active directory

imaging laptops

inventory update

Accurately document instances of hardware failure, repair, installation, and removal.
Work within our I.T. ticketing system to update laptop deployment tickets assigned to you.
Additional duties may include processing, shipping and receiving of cell phones, computer accessories, printers, etc.
Work with hardware vendors over the phone to troubleshoot issues or arrange for warranty repairs.
Use Active Directory and Azure Active Directory to retrieve information, assign permissions, reset passwords, etc.
Create shipping labels using UPS WorldShip, box laptops, peripherals, and other equipment.
Install 3rd party software.
Follow company processes and checklists to complete tasks consistently an accurately.
Communicate via Email, MS Teams, ticketing system, phone, and in person within our I.T. team as well as Team Members across our company.
Image, configure and ship Windows 11 laptops.
Update the inventory system in relationship to the equipment being processed.

Requirements

windows 10

laptop repair

office 365

helpdesk

customer service

troubleshooting

Good organizational and records keeping skills.
Familiar with the Windows 10 OS.
As needed, remote into Team Members computers while on the phone with them to assist with final setup, software installs, troubleshooting and resolving issues.
Experience with the hands-on repair of damaged laptops and coordinating with vendors for in-warranty repair.
Ability to provide high level customer service to team members.
Attendance at work during normal business hours.
Good written and verbal communication skills.
Configure Microsoft Office 365, including Outlook, Teams, and OneDrive.
Work in an I.T. helpdesk environment, including learning troubleshooting skills to assist with helpdesk matters.
Ability to multi-task, prioritize, and work efficiently.
Good general troubleshooting skills.

Benefits

Dental Insurance
Vision Insurance
Paid Holidays
Short and long-term disability
Paid Time Off
401(k) Matching
Employee Assistance Program
Escalate tickets as necessary.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Since 1996

Founded in Southern California

The company began in 1996, initially providing cost estimates for a casino resort before expanding into a global consultancy.

Over 60 offices

Global presence worldwide

Through strategic acquisitions and expansions, the company now operates in over 60 offices across the globe.

$300B projects

Completed construction value

The company has successfully completed projects totaling over $300 billion in value.

Top 100 firms

ENR ranking

Consistently recognized as one of the top 100 construction management firms by ENR.

Specializing in high-stakes sectors like advanced manufacturing, healthcare, education, and themed entertainment, it manages projects from pre-planning through delivery.
Its expertise spans cost management, program/project oversight, scheduling, dispute resolution, energy solutions, and comprehensive project controls.
From airport terminals and hospitals to luxury resorts and semiconductor facilities, it delivers a wide range of high-profile projects.
Starting with one casino resort job, it expanded into a global consultancy by merging with boutique specialists across regions.
Today, it combines boutique agility with institutional scale, backed by private-equity investment, to tackle the world’s most complex construction challenges.

Culture + Values

Client Focus: "We listen to our clients and provide services and solutions that meet their needs."
Team Members: "We hire only the very best people… foster a strong, rewarding environment that promotes both professional and personal growth, and that fosters long‑term company loyalty."
Integrity: "We do the right thing, always."
Quality: "It is expected that each Cumming Group team member holds one another accountable for the quality our clients expect from us."

Environment + Sustainability

2.675 M kg CO₂e Total

Total GHG Emissions

Total emissions reported in 2022, covering Scope 1 (266 k kg CO₂e), Scope 2 (540 k kg CO₂e), and Scope 3 (1.87 M kg CO₂e).

22 DitchCarbon Score

Score of 22 on DitchCarbon, outperforming 92% of peers.

Net zero target aligned with global 2050 goal: committed to journey to net zero by 2050.
Provides enterprise Scope 1-3 GHG inventories and net zero carbon strategies.
Delivers ISO 14001 Environmental Management and ISO 50001 Energy Management implementation.
Performs whole-building carbon assessments, LCAs, LCCAs, and cost/carbon trade-off analyses.

Inclusion & Diversity

Actively seek diverse candidates in recruiting, hiring, internal policies, training and advancement.
Three employee resource groups: WOCC (Women of CCORP), SAGA (Sexuality and Gender Alliance), Obsidian (Black Team Member Network).
Commitment to transparent leadership, equal opportunity and measurable action at all levels.
No publicly disclosed gender ratio or statistics available.

Articles