Python Developer - AEC at Autodesk in Boston, MA | USD141,400-228,800 | Kablio

Role

Description

automation development

runbook management

alert systems

issue triage

customer liaison

documentation

Lead initiatives to enhance process efficiency, customer satisfaction by developing automations
Boost customer trust in our solutions by expediting the resolution of escalated customer challenges through swifter triage and issue resolution
Act as the customer liaison with engineering team
Build and maintain a collection of service automation runbooks that can be run from the cloud
Ensure high quality deliverables
Create documentation as appropriate for the automations developed
Take ownership and accountability of the tasks and show leadership skills to mentor coach the team whenever required
Build alert and telemetry systems to accelerate issue detection and mitigation
Act as the dedicated support expert for Autodesk AEC cloud solutions in Customer Technical Success
Research, verify, and document product defects

Requirements

bachelor's

azure

autocad

agile

python

leadership

4-year bachelor’s degree from an accredited institution in engineering, computer science, or a related degree
Experience with Azure, AWS, or similar cloud provider is helpful
Ability to work independently and/or guide other team members to meet deadlines
Working experience with any of those products: AutoCAD, Revit, Forma, BIM360.
Exhibit leadership skills and go beyond on the roles and responsibilities
Strong skills in Windows OS, networking, Cloud APIs, virtualization
Experience in Agile Software Development practices and tools (such as Jira, Kanban. Etc.)
Minimum 8 years of experience in the architecture & engineering domain
Demonstrate excellence in software troubleshooting, and diagnosing difficult to reproduce issues
Self-motivated and proactive, possessing strong desire to learn
Excellent skills in resolving customer problems with an “out of the box” and a “can do” approach
Excellent verbal and written communication skills
Strong Experience writing script-based automations using Python, or similar scripting languages

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1982

Year of establishment

Marks the beginning of Autodesk's journey in pioneering design software solutions.

Pioneered software for 2D and 3D design, revolutionizing industries.
Known for products like AutoCAD, it reshaped architecture, engineering, and manufacturing workflows.
Empowering creators in fields from construction to digital media, enabling more innovative designs.
Develops tools used in iconic projects, from skyscrapers to blockbuster movies.
Pushes the boundaries of design technology, leading the way in artificial intelligence and automation.
Software is a cornerstone in diverse sectors, from industrial to infrastructure, energy, and entertainment.
Cloud-based solutions streamline design processes and foster real-time collaboration across industries.
A leader in 3D design software, with solutions powering projects in every corner of the globe.
Committed to shaping the future of digital design, bringing complex visions to life.

Culture + Values

Innovation: We believe in the power of creativity to push boundaries and change the world.
Collaboration: We work together to create solutions that make a difference.
Customer Success: We are focused on delivering products and services that help our customers succeed.
Sustainability: We are committed to making a positive impact on the planet and communities.
Integrity: We act with honesty and uphold the highest ethical standards.
Inclusion: We embrace diverse perspectives and strive for an environment where everyone belongs.

Environment + Sustainability

2023

Net-zero commitment

Aiming to achieve net-zero carbon status, a critical step in combating climate change.

35%

Carbon emissions reduction

Significant reduction in overall carbon footprint across all emission scopes since 2019.

Designing products that help users make more sustainable decisions, including tools for low-carbon building design.
Aims to advance climate resilience by providing tools to better predict and plan for climate risks.
Promotes circular design principles and helps customers optimize material use and reduce waste.

Inclusion & Diversity

30% Female Workforce

Gender Diversity

As of 2023, 30% of the global workforce identifies as female, highlighting progress in gender diversity across the organization.

25% Leadership Representation

Female Leadership

25% of leadership positions are held by women, indicating strides toward gender parity in executive roles.

2025 Diversity Goal

Leadership Commitment

A strategic initiative to boost representation of underrepresented groups in leadership positions by 2025.

12 Employee Groups

Employee Resource Networks

Twelve employee resource groups are supported, fostering inclusion and community for diverse populations including women, LGBTQ+, and veterans.

Leadership Commitment: Has set a goal to increase representation of underrepresented groups in leadership by 2025.
Inclusive Hiring: Implements inclusive recruitment practices and strives for diverse candidate slates for all roles.

Articles

Autodesk Careers

Autodesk Newsroom

Autodesk Products

Role

Description

automation development

runbook management

alert systems

issue triage

customer liaison

documentation

Lead initiatives to enhance process efficiency, customer satisfaction by developing automations
Boost customer trust in our solutions by expediting the resolution of escalated customer challenges through swifter triage and issue resolution
Act as the customer liaison with engineering team
Build and maintain a collection of service automation runbooks that can be run from the cloud
Ensure high quality deliverables
Create documentation as appropriate for the automations developed
Take ownership and accountability of the tasks and show leadership skills to mentor coach the team whenever required
Build alert and telemetry systems to accelerate issue detection and mitigation
Act as the dedicated support expert for Autodesk AEC cloud solutions in Customer Technical Success
Research, verify, and document product defects

Requirements

bachelor's

azure

autocad

agile

python

leadership

4-year bachelor’s degree from an accredited institution in engineering, computer science, or a related degree
Experience with Azure, AWS, or similar cloud provider is helpful
Ability to work independently and/or guide other team members to meet deadlines
Working experience with any of those products: AutoCAD, Revit, Forma, BIM360.
Exhibit leadership skills and go beyond on the roles and responsibilities
Strong skills in Windows OS, networking, Cloud APIs, virtualization
Experience in Agile Software Development practices and tools (such as Jira, Kanban. Etc.)
Minimum 8 years of experience in the architecture & engineering domain
Demonstrate excellence in software troubleshooting, and diagnosing difficult to reproduce issues
Self-motivated and proactive, possessing strong desire to learn
Excellent skills in resolving customer problems with an “out of the box” and a “can do” approach
Excellent verbal and written communication skills
Strong Experience writing script-based automations using Python, or similar scripting languages

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1982

Year of establishment

Marks the beginning of Autodesk's journey in pioneering design software solutions.

Pioneered software for 2D and 3D design, revolutionizing industries.
Known for products like AutoCAD, it reshaped architecture, engineering, and manufacturing workflows.
Empowering creators in fields from construction to digital media, enabling more innovative designs.
Develops tools used in iconic projects, from skyscrapers to blockbuster movies.
Pushes the boundaries of design technology, leading the way in artificial intelligence and automation.
Software is a cornerstone in diverse sectors, from industrial to infrastructure, energy, and entertainment.
Cloud-based solutions streamline design processes and foster real-time collaboration across industries.
A leader in 3D design software, with solutions powering projects in every corner of the globe.
Committed to shaping the future of digital design, bringing complex visions to life.

Culture + Values

Innovation: We believe in the power of creativity to push boundaries and change the world.
Collaboration: We work together to create solutions that make a difference.
Customer Success: We are focused on delivering products and services that help our customers succeed.
Sustainability: We are committed to making a positive impact on the planet and communities.
Integrity: We act with honesty and uphold the highest ethical standards.
Inclusion: We embrace diverse perspectives and strive for an environment where everyone belongs.

Environment + Sustainability

2023

Net-zero commitment

Aiming to achieve net-zero carbon status, a critical step in combating climate change.

35%

Carbon emissions reduction

Significant reduction in overall carbon footprint across all emission scopes since 2019.

Designing products that help users make more sustainable decisions, including tools for low-carbon building design.
Aims to advance climate resilience by providing tools to better predict and plan for climate risks.
Promotes circular design principles and helps customers optimize material use and reduce waste.

Inclusion & Diversity

30% Female Workforce

Gender Diversity

As of 2023, 30% of the global workforce identifies as female, highlighting progress in gender diversity across the organization.

25% Leadership Representation

Female Leadership

25% of leadership positions are held by women, indicating strides toward gender parity in executive roles.

2025 Diversity Goal

Leadership Commitment

A strategic initiative to boost representation of underrepresented groups in leadership positions by 2025.

12 Employee Groups

Employee Resource Networks

Twelve employee resource groups are supported, fostering inclusion and community for diverse populations including women, LGBTQ+, and veterans.

Leadership Commitment: Has set a goal to increase representation of underrepresented groups in leadership by 2025.
Inclusive Hiring: Implements inclusive recruitment practices and strives for diverse candidate slates for all roles.

Articles

Autodesk Careers

Autodesk Newsroom

Autodesk Products