Send recertification verification forms to the appropriate agencies (e.g., Social Security Administration, place of employment, welfare agency, Veterans Administration) relevant banks, and other organizations (e.g., drug stores).
Notify residents of their impending recertifications using notices supplied by Property Management Software.
Process initial, interim, and annual recertifications.
Assist Property Management with PBA, Project Based Section 8, or other subsidy contract renewals, including calculation of utility allowances (HUD Contracts).
Ensure all information is accurate and entered in the Property Management Software.
Ensure the proper treatment of residents’ personal and private information; maintaining such records in accordance with local, state and/or federal law.
Ensure that files comply with the regulations of all funding/regulatory agencies, such as HOME and HIF.
Review each recertification to ensure that all checklist items are complete.
Ensure all prospect information is maintained and managed in a waitlist and in compliance with regulations, including but not limited to: completing guest cards, purging the waitlist at periodic intervals to ensure active and available prospects are at the top of the list, keeping in contact with the top prospects to ensure interest continues when vacancies become available.
Conduct the recertification interviews with residents.
Engage in marketing activities to increase prospect activities. Show vacant apartments or take prospects on property tours to solidify interest and pre-qualify applicants as necessary explaining income qualifications and required documentation for certification process.
Ensure that the recertification reporting calendar is followed and that all recertification reports and letters to tenants are run and delivered on time.
Ensure recertifications are fully completed and executed with Property Manager and resident signatures by the date due.
Comply with company policies regarding the proper treatment of Tax Credit and Resident files.
Assist the Property Management staff with preparing for the property review by owners, regulatory agencies, auditors, etc., as necessary.
Completing the recertification worksheet so that the annual Tax Credit reports (Tenant Income Certification TIC) may be prepared for the state compliance agency.
Assist the Property Management staff with all facets of the move-in process.
Complete the recertification worksheet necessary to prepare the voucher (i.e., Form 50059) for the local HUD office, state agency, or local housing authority.
Requirements
shcm
associate's
microsoft office
yardi
realpage
cos
Excellent customer service skills.
SHCM certification.
Ability to consistently meet required deadlines and follow schedules.
Associate's degree.
Experience with computer systems, particularly Microsoft Office.
High school diploma or GED equivalent.
Ability to plan and schedule 4 months of work activity.
Solid verbal and written communication skills.
Good organizational and administrative skills.
Must be bilingual.
Ability to complete repetitive tasks with a high level of detail.
Experience with Yardi or RealPage property management software.
1-3 years of relevant work experience.
COS or CPO certifications.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1971 Founded
Year Established
The company was founded with the vision of transforming housing into vibrant communities.
106,000+ Units Managed
Property Management Scale
The company manages a large portfolio of residential units across multiple states.
$ Hundreds of Millions
Annual Revenue
The company generates significant revenue from its real estate development and management activities.
Began as a vision to turn housing into vibrant communities.
Operates across 27 states plus D.C. and Puerto Rico.
Handles a diverse portfolio including affordable, mixed-income, market-rate, and military housing.
Projects integrate residential units with commercial spaces to create lively, mixed-use neighborhoods.
Expanded through three business arms: development, residential management, and military housing services.
Known for award-winning projects that revitalize neighborhoods with energy-efficiency upgrades.
Combines large-scale property management with hands-on community engagement programs.
Culture + Values
We are committed to providing a collaborative and supportive environment.
We encourage innovation and creative thinking to drive positive change.
We strive for excellence in everything we do and take pride in our work.
We are committed to the success of our employees, residents, and communities.
We embrace a strong work ethic and dedication to our customers.
Environment + Sustainability
2050 Target
Net Zero Emissions Goal
Aiming to achieve net zero carbon emissions by 2050.
Focus on energy-efficient practices in new developments and property renovations.
Implemented green building standards, such as LEED certification, across many properties.
Prioritize reducing energy consumption and greenhouse gas emissions in its portfolio.
Focus on water conservation, waste reduction, and sustainable materials in projects.
Inclusion & Diversity
45% Representation
Women in Workforce
Represents women's percentage in the workforce.
Established diversity and inclusion initiatives to build a more inclusive workplace.
Actively supports recruitment efforts aimed at increasing diversity across all levels of the organization.
Tracks and reports on diversity metrics to assess its progress.