Services Account Manager - Potsdam, NY

Description

• Team Selling: Working with sales teams to understand customer requirements, promote the sale of company products, and provide sales support.
• Acts as a facilitator to help the customer buy, including developing project business case, financial proforma, and validating business outcomes. Gather and validate preliminary information, perform facility walkthroughs, construction plan review or other requirements.
• Leads customer conversations with business level insights to establish value and create demand. Actively listen to identify concerns.
• Consultative Selling: Forming trusting relationships with clients and allowing them to communicate their requirements and desires then offering solutions that provide value and meet their needs. Take a consultative and strategic approach to pursue new business and grow existing account relationships.
• Conflict Management: Managing complaints, resolving conflicts, and negotiating solutions to reconcile differences while maintaining positive relationships.
• Initiative: Proactively assessing a situation and taking action without direction from someone else in anticipation of future problems, needs, or opportunities.
• Industry and Market Analysis: Gathering and analyzing information and deriving insights about the context in which a business operates to identify opportunities and threats. Effectively target and identify opportunities. Facilitate discovery. Qualify opportunities early in the buying and selling process.
• Prioritization: Developing specific goals and plans to prioritize, organize, and accomplish your work.

Requirements

• Demonstrated ability to generate and qualify leads, facilitate customer conversations with business level insights to establish value and create demand, close new business and the grow existing account relationships.
• Driver License, Valid and in State Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. within 1 Year
• Ability to engage multiple stakeholders, influencers, and key decision makers.
• 5+ years of solution sales experience with a track record of achieving and exceeding sales targets
• Strong financial and business acumen and self-starter mindset.
• Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• 5+ years of demonstrated experience or Bachelor’s Degree in Arts/Sciences (BA/BS)

Benefits

• Educational and training opportunities through company programs along with tuition assistance and student debt support.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Available for local travel.
• Paid time off, including in support of volunteer and parental leave needs.
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!

Training + Development

Interview process

Visa Sponsorship

Security clearance