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Move In Coordinator - Maravilla Scottsdale
Senior Resource Group
Supports sales and move‑ins, handling paperwork, tours, events and resident onboarding.
7d ago
Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
Scottsdale, AZ
Onsite
Company Size
1,000 Employees
Service Specialisms
Independent Living
Assisted Living
Memory Care
Continuum of Care
Post‑hospital Care
Wellness Programs
Integrated Health Care
Dining Services
Sector Specialisms
Independent Living
Assisted Living
Memory Care
Senior Housing & Care
Healthcare
Wellness
Life Enrichment
Regulatory Compliance
Role
What you would be doing
event setup
oneday videos
catering docs
community tours
august health
lead response
- Participate in the setup and take-down of events. Move-in Expectations
- Bring the New Resident Manager Checklist and report on status at stand-up daily to ensure all residents have a timely onboarding experience. Schedule
- Utilize the OneDay platform to send at least three personalized videos weekly to depositors or their families. Tours
- Assist in personalized "One Extra" that reflects the prospect’s interests and showcases our unique value within senior living. Events
- Submit all catering worksheets to Dining Services Director at least two weeks before event.
- Participate in each event and host a welcome table to sign in each guest and obtain contact information.
- Schedule and lead in-person community tours when Sales Director or Sales Counselor is unavailable.
- Ensure that all move in paperwork and physician orders are completed before move in.
- Set up a welcome basket and orientation for all new residents who move into the community
- Complete walk-through with team members to ensure rooms are ready for financial possession.
- Set up and schedule move-in paperwork through August Health for all new depositors into the community.
- Help organize and execute all community sales events
- Respond to all inbound inquiries (phone, email, web) within two hours to maximize speed-to-lead when Sales Director or Sales Counselor is unavailable.
What you bring
crm
microsoft office
high school
customer service
problem solving
communication
- Excellent verbal, problem-solving, and written communication skills.
- Understand the sales function and assigned community and make recommendations as business needs evolve.
- Proficient with Microsoft Office, customer relationship management (CRM) software, and other business-related software.
- Excellent interpersonal and customer service skills.
- Minimum High School Diploma or GED. Prior customer service experience in the customer-facing industry. While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to sit, use hands to finger, handle, or feel, and reach with hands and arms. The employee is occasionally required to stand, walk, climb, or balance. The employee must occasionally lift and/or move up to 50 pounds.
- Comfortable with ambiguity; can extract relevant components from complex situations to connect the dots, make sound decisions, and work with minimal direction.
- Excellent time management skills with a proven ability to meet deadlines and maintain consistent and regular attendance.
- Excellent organizational skills and attention to detail.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- Senior Resource Group is a leading developer and operator of senior living communities across the United States.
- Founded with a passion for improving the quality of life for seniors, SRG has created vibrant, sustainable communities.
- They specialize in the design, development, and management of independent living, assisted living, and memory care facilities.
- SRG’s projects range from luxurious senior living apartments to comprehensive healthcare-focused environments.
- The company stands out for its commitment to offering personalized services that enhance daily living for its residents.
- Typical projects involve intricate planning and collaboration with architects, engineers, and healthcare professionals.
- SRG’s innovative approach includes creating state-of-the-art living spaces that prioritize comfort, wellness, and independence.
- The company’s developments are known for their scenic locations, advanced facilities, and community-focused design.
- Through its dedication to senior care, SRG has earned a reputation for creating some of the finest senior living spaces in the country.
- Compassion. Commitment. Connection. Collaboration.
- Exceptional Experiences – innovative programs marrying science‑based health strategies with engagement
- People Make all the Difference
- A Spirit of Genuine Hospitality® – engaged, energetic, light‑hearted service
- The Power of WE – individual empowerment through togetherness
- Creating a Special SynRGy™ – team growth via learning, scholarships, continued education, engagement workshops
- Excellence, integrity, compassion, and teamwork
- Self‑Expression – purpose‑driven days, supporting familiarity and meaningful creative expression
- Relationships – family‑style atmosphere, encouraging connections through small groups and one‑on‑one activities
- Movement – physical and cognitive stimulation via music, brain games, personalized dining experiences
19 Communities
Nationwide Presence
Operating across 8 states, the company demonstrates significant scale and potential for centrally managed sustainability initiatives.
- No explicit net‑zero target date stated
- CARF‑accredited communities demonstrate commitment to quality, including environmental standards
- Luxury architecture with smart amenities designed for longevity and reduced resource waste
- Science‑based wellness programs imply focus on healthy built environments
75–76% Great Place
Employee Satisfaction Score
Employees rate the company as a 'great place to work' based on Great Place to Work® surveys.
84% Physically Safe
Employee Safety
Employees feel physically safe in the workplace.
82% Made Welcome
Employee Inclusivity
Employees feel welcome in the workplace.
80% Work Meaning
Employee Engagement
Employees feel their work has meaning.
- Committed to creating a workplace that is inclusive, welcoming, and supportive of all individuals, regardless of background or identity
- Continuous review of practices and policies to ensure commitment to diversity and inclusion.
- Ongoing education and training for team members to understand and value varied viewpoints and experiences.
- No gender‑specific statistics publicly available.
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