Senior Business Analyst - Sales Operations & Pricing

• Promote and support data governance practices by helping maintain data integrity, consistency, and compliance across systems and reporting tools
• Ensure proper documentation of analytical processes, methodologies, and business requirements to support transparency and knowledge sharing.
• Partner cross-functionally to implement business solutions, ensuring alignment with company objectives and customer needs.
• Collaborate on business cases and Capital Expenditure Requests (CERs) to support pricing and process improvement initiatives.
• Build and maintain KPI dashboards to track sales and operational performance, highlighting variances and opportunities for improvement.
• Present findings and recommendations to leadership through clear, compelling reports, presentations, and dashboards.
• Conduct pricing and profitability analysis to identify margin improvement opportunities and ensure competitiveness in the market.
• Analyze and improve quote-to-cash processes, identify bottlenecks, inefficiencies, and automation opportunities to streamline workflow and enhance customer experience.
• Support the Sales & Operations Planning (S&OP) process by consolidating demand forecasts (Sales Funnel metrics, quote to order conversion rations, backlog reporting), facilitating cross-functional meetings, and preparing performance reports.
• Partner with Sales, Finance, and Operations to deliver insights on performance metrics and pricing trends across multiple product lines (cement, aggregates, fly ash, and concrete).

Titan America is seeking a highly motivated Senior Business Analyst to join our team in Deerfield Beach, FL. This role will play a key part in analyzing business performance, supporting the Sales & Operations Planning (S&OP) process, driving pricing and margin visibility, and improving efficiency across the quote-to-cash cycle. The ideal candidate will have strong analytical skills, experience in sales operations or internal sales support, and a proven ability to translate data into insights that improve decision-making and business results.

• Bachelor’s degree in business, Finance, Analytics, or related field (Associate’s degree with relevant experience considered).
• Proven track record of supporting sales teams or operations with proving insightful analysis around pricing, forecasting, or performance reporting.
• Familiarity with programming languages for data analysis (Python, SQL, VBA) a plus.
• Data Transformation Experience - Familiarity with data transformation processes and ETL (Extract, Transform, Load) workflows is highly desirable. The candidate should be comfortable working with large datasets from multiple sources, ensuring data integrity, and preparing data for analysis and reporting. Experience with ETL tools or scripting for data pipeline automation is a strong plus
• Strong problem-solving, decision-making, and critical-thinking abilities.
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• 3+ years of experience in business analysis, sales operations, pricing, or financial analytics.
• Strong data analytics skills with advanced proficiency in Excel (pivot tables, modeling, automation) and PowerPoint.
• Experience with data visualization and reporting tools (Power BI, Tableau, Domo or similar) preferred.
• Excellent communication skills with ability to present insights clearly to both technical and non-technical stakeholders.