Leader in short‑term traffic control, deploying trained crews and fleets to secure safe work zones nationwide.
Provides employee support, issue resolution, and liaison duties for field staff.
6 days ago ago
Entry-level, Junior (1-3 years)
Full Time
Hummelstown, PA
Field
Company Size
1,900 Employees
Service Specialisms
Traffic Control
Construction Services
Safety Management
Flagging Services
Transportation Services
Temporary Traffic Control
Project Management
Sector Specialisms
Industrial
Energy
Infrastructure
Utilities
Role
Description
data management
tech support
liaison
issue escalation
collaboration
operations support
Attend company orientation and/or training programs.
Aide in data management tasks including attendance, time off requests, excuse documents, personnel and equipment records.
Assist employees with various technology requests and escalate issues as needed.
Work collaboratively with all OSC, field management, and corporate departments.
Maintain an understanding of operational workings to be readily available to assist employees and build rapport.
Act as liaison between field employees and Human Resources, Finance, Technology, Fleet and Risk departments.
Investigate employee issues promptly and escalate as needed.
Assist in discipline administration including monitoring attendance, coaching field employees and working closely with various leadership to resolve issues.
Build trust with field employees by following up with issues and providing accurate answers.
Requirements
microsoft office
customer service
communication
high school
steel‑toed boots
positive demeanor
One (1)+ years experience with Microsoft Office products (Word, Excel, PowerPoint, Teams, etc.).
Demonstrates ability to maintain a positive demeanor in stressful situations.
Ability to learn and master computer programs and operational procedures.
Steel toed boots or the ability to obtain prior to employment.
Two (2)+ years customer service experience
Strong written and verbal skills.
Ability to positively influence people and achieve optimal outcomes.
High school diploma or equivalent ability to master internal systems.
Benefits
Employee appreciation events
Medical, vision and dental insurance
Paid holidays
Giving back to the communities we serve through paid volunteer time off
Professional development opportunities
Employee assistance program
On-site fitness facility
Company paid benefits (long term disability and basic life/AD&D)
Generous paid time off
401k w/company match
Tuition and education assistance
Health savings account
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 2002
Year Established
The company was established in 2002 with just a pickup truck and traffic signage.
1000+ Trucks
Fleet Size
Operates a significant fleet of trucks to support daily work zones across the country.
33% Cost Cut
Safety Tech Impact
Adopted video-based safety technology that reduced vehicle incident costs by approximately 33%
Interfaces with state and national regulators to shape work-zone safety standards.
Typically handles lane shifts, rolling slowdowns, emergency storm deployments, and complex intersection setups.
Operates in infrastructure, transport, utilities, energy sectors, and emergency storm response.