Credit Analyst

Description

• Monitor customer accounts daily and contact customers with balances over 45 days
• Track lien and bond deadlines and take timely actions to preserve rights
• Record all collections activity in the ERP system
• Process credit applications, set and adjust credit limits based on payment trends and contracts
• Respond promptly to customer information requests
• Collaborate with other departments to resolve customer disputes
• Update sales staff weekly on problem accounts not responding to payment requests
• Oversee cash application process to ensure accurate, timely postings
• Perform account reconciliations to correct billing discrepancies
• Recommend holds or collections for accounts and coordinate attorney involvement as needed
• Compile and distribute weekly collection reports to sales staff
• Review and approve tax exemption status and maintain supporting documentation
• Track and resolve collection‑related customer service issues with sales personnel
• File required construction project notices per legal counsel to reduce uncollectable exposure
• Prepare monthly customer statements
• Handle special projects as assigned
• Efficiently organize work and utilize idle periods to meet deadlines
• Build effective relationships with customers and co‑workers

Requirements

The role focuses on prompt collection of accounts and credit sales, aiming to maximize cash flow, reduce days sales outstanding, and limit bad‑debt exposure. It requires detailed knowledge of mechanic’s lien and payment‑bond deadlines in the construction industry and a professional, customer‑service oriented approach to maintain strong relationships with customers and sales staff.

• Prefer a Bachelor’s or Associate’s degree or at least 2 years of credit/collections experience
• Construction‑industry experience preferred
• Detail‑oriented, results‑driven, adaptable, and able to multitask in deadline‑driven settings
• Strong customer service and communication skills for internal and external audiences
• Excellent mathematical, analytical, critical‑thinking, and problem‑solving abilities
• Proficient written and verbal communication in a professional environment
• Competent in MS Office, especially Excel
• Physical demands: lifting/carrying 11‑20 lb – occasionally

Benefits

The work environment is an open office setting within a controlled‑atmosphere building.

Training + Development

Interview process

Visa Sponsorship

Security clearance