SCADA Services Engineer at Woodard & Curran in Boston, MA | USD80,000-95,000 | Kablio

Role

Description

field upgrades

system maintenance

troubleshooting

on‑call support

documentation

user management

Support and execute field upgrades, migrations, expansions, minor updates, patches, and fixes on live systems while minimizing plant downtime
Work within defined service-level agreements (SLAs), maintenance contracts, budgets, and schedules
Collaborate closely with Operations, Maintenance, Engineering, Administrative teams, project engineers, technical managers, and account managers to ensure long-term system reliability and client satisfaction
Perform routine system health checks, backups, disaster recovery testing, cybersecurity updates, and preventive maintenance activities
Perform on-site and remote troubleshooting of SCADA communications, control system faults, instrumentation, and automation problems
Respond to emergency situations, provide 24/7 on-call support (rotational), and participate in rapid-response fieldwork when required
Thoroughly document all work including service tickets, root-cause analysis reports, as-built drawings, infrastructure inventories, and system changes
Maintain, repair, and support existing Control Panels, PLCs (primarily Allen-Bradley), SCADA servers, workstations, and associated infrastructure
Rapidly diagnose and resolve SCADA, HMI, historian, PLC, network, and process-control-related issues in live production environments at municipal and industrial water/wastewater facilities
Manage SCADA user accounts, permissions, access controls, and security settings in compliance with client and cybersecurity requirements
Remotely monitor SCADA assets and infrastructure across multiple facilities to proactively identify service degradation, maintenance needs, or potential failures

Requirements

allen-bradley

scada

plc programming

hmi

bachelor’s

5 years

Must be physically able to lift and carry 40 lbs repeatedly
Experience with automated reporting software (such as SyTech’s XLReporter and HachWims);
Computer networking experience (hardware and configuration) is a bonus
Associate or Bachelor’s degree in a related field is preferred.
Experience in higher programming languages (VB, C++, Java, Python) is a bonus.
Candidate must maintain a valid driver’s license with no major infractions
Ability to work remotely from home or local facility while maintaining high availability for remote support and occasional site visits
Experience installing and maintaining electrical components and systems.
Able to safely work on live control panels while wearing proper arc flash PPE and following NFPA 70E protocols
Experience configuring and developing graphics for OITs such as Allen-Bradley PanelView and Automation Direct C-More.
Skilled in modifying HMIs and tuning PID loops.
Minimum of 5 years of experience in Control System Design, PLC Programming, and SCADA Development
Knowledge of safety protocols and hazard recognition.
Experience with Allen-Bradley PLC hardware and software (other PLC experience is a bonus).
Candidate must maintain a valid REAL ID driver’s license or other TSA-approved identification
Ability to read and interpret P&IDs and wiring diagrams.
Strong understanding of industrial power design (medium/low voltage).
Experience with Ethernet IP and network switches.
Experience with Allen-Bradley FactoryTalk, Schneider Wonderware, Ignition, GE Proficy iFix HMI software (other HMI package experience is a bonus).
Hands-on experience configuring, interfacing with, and troubleshooting instrumentation found in the water and wastewater industry.
Comfortable working from heights (ladders, scissor lifts, platforms) and in confined spaces
Experience with Microsoft Office suite (Teams, Word, Excel, PowerPoint).
Strong electrical and mechanical aptitude.

Benefits

Life: Basic employee group life insurance and AD&D benefits; additional voluntary life insurance for employees and families is available through Sun Life.
Disability: Paid short and long term disability
Vacation: Accrued based on years of experience and calculated on hours worked
Sick time: Paid sick time for non-work related illness or injury.
Wellbeing: DarioMind assistance program combined with personalized mental health and wellbeing resources.
Parental leave: Up to 80 hours of Paid Parental Leave for child bonding
Observed holidays: Choose up to 9 holidays to observe annually
401(k) Pre-tax or Roth Contributions: The company matches 100% of the first 3% of salary contributed
Health: Medical plan options; plus dental and vision plans.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1979

Year Established

The firm has been a leader in engineering and environmental services since its inception.

Blends engineering expertise with environmental and energy solutions to tackle complex challenges.
Offers integrated, sustainable solutions to industries ranging from water and energy to industrial infrastructure.
Works on diverse projects including environmental remediation, water treatment, and energy optimization.
Clients range from government agencies to private enterprises, with a special focus on water resources and utility management.
Approach is highly collaborative, using cross-disciplinary teams to deliver tailored solutions.
Committed to innovation, often leveraging cutting-edge technology to optimize project outcomes.
A standout feature of their work is the focus on long-term sustainability, making a lasting impact on both clients and communities.

Culture + Values

Clean water, safe environment, healthy communities, happy people.
Our mission: to develop and perpetuate a safe, enjoyable, gratifying, and fulfilling place to work with the important objectives of growth, freedom, challenge, recognition, and reward.
Put People First – The wellbeing of our people is our top priority.
Operate with Integrity – We stand by our principles because our character is more important than the bottom line.
Cultivate Autonomy – We empower each other to think creatively, act on our convictions, and take responsibility for ourselves.
Work as One Team – We collaborate across the organization and learn from each other to find the best solutions.
Act Like Owners – We take pride in our work and are invested in the company’s sustainable future.

Environment + Sustainability

Since 2016

Formal Sustainability Reporting

Annual updates on progress toward material sustainability topics are tracked and reported.

In 2022

Office Sustainability Program

Launched campaigns focused on UN SDGs, low-carbon transportation, and conscious consumption.

Committed to prioritizing protecting the environment over all other interests in every endeavor.
Office operations include reduced footprint via right-sized office spaces, co-working basecamp concept, reduced paper/plastic use, centralized bins, and removal of single-use coffee machines.
A dedicated Green Team leads annual sustainability initiatives.
An ESG services team provides expertise in GHG emissions reduction, climate-risk management, energy use management, and life-cycle analysis.
While a formal net-zero target date is not publicly stated, GHG emissions and climate-change risk reduction are core service offerings.

Inclusion & Diversity

2019 Pay Equity

DEI Initiative

Conducted a third-party pay equity study confirming equity across gender and race/ethnicity, with plans to repeat biennially.

Vision: Complex teams working together in an equitable, inclusive space where all can bring their whole selves.
Eight‑member Equity Committee with DEI Manager to spearhead DEI efforts.
Key goals: Communicate DEI as foundational to core values and business strategy; build equitable systems for workforce diversity; create a welcoming, respectful, engaging environment; develop long-term progress metrics.
Seven company‑wide Employee Resource Groups (Ascending Professionals; Disabilities; LGBTQIA+; Parents & Caregivers; Race, Ethnicity & Culture; Veterans; Women).
Internal equity review of promotions, pay increases, incentive compensation, and ownership appointments.
Developed candidate masking in online applications to reduce bias.
Gender demographics: Employee and Board gender representation better than industry average.

Articles

Services

Water Expertise

Operations & Management

Role

Description

field upgrades

system maintenance

troubleshooting

on‑call support

documentation

user management

Support and execute field upgrades, migrations, expansions, minor updates, patches, and fixes on live systems while minimizing plant downtime
Work within defined service-level agreements (SLAs), maintenance contracts, budgets, and schedules
Collaborate closely with Operations, Maintenance, Engineering, Administrative teams, project engineers, technical managers, and account managers to ensure long-term system reliability and client satisfaction
Perform routine system health checks, backups, disaster recovery testing, cybersecurity updates, and preventive maintenance activities
Perform on-site and remote troubleshooting of SCADA communications, control system faults, instrumentation, and automation problems
Respond to emergency situations, provide 24/7 on-call support (rotational), and participate in rapid-response fieldwork when required
Thoroughly document all work including service tickets, root-cause analysis reports, as-built drawings, infrastructure inventories, and system changes
Maintain, repair, and support existing Control Panels, PLCs (primarily Allen-Bradley), SCADA servers, workstations, and associated infrastructure
Rapidly diagnose and resolve SCADA, HMI, historian, PLC, network, and process-control-related issues in live production environments at municipal and industrial water/wastewater facilities
Manage SCADA user accounts, permissions, access controls, and security settings in compliance with client and cybersecurity requirements
Remotely monitor SCADA assets and infrastructure across multiple facilities to proactively identify service degradation, maintenance needs, or potential failures

Requirements

allen-bradley

scada

plc programming

hmi

bachelor’s

5 years

Must be physically able to lift and carry 40 lbs repeatedly
Experience with automated reporting software (such as SyTech’s XLReporter and HachWims);
Computer networking experience (hardware and configuration) is a bonus
Associate or Bachelor’s degree in a related field is preferred.
Experience in higher programming languages (VB, C++, Java, Python) is a bonus.
Candidate must maintain a valid driver’s license with no major infractions
Ability to work remotely from home or local facility while maintaining high availability for remote support and occasional site visits
Experience installing and maintaining electrical components and systems.
Able to safely work on live control panels while wearing proper arc flash PPE and following NFPA 70E protocols
Experience configuring and developing graphics for OITs such as Allen-Bradley PanelView and Automation Direct C-More.
Skilled in modifying HMIs and tuning PID loops.
Minimum of 5 years of experience in Control System Design, PLC Programming, and SCADA Development
Knowledge of safety protocols and hazard recognition.
Experience with Allen-Bradley PLC hardware and software (other PLC experience is a bonus).
Candidate must maintain a valid REAL ID driver’s license or other TSA-approved identification
Ability to read and interpret P&IDs and wiring diagrams.
Strong understanding of industrial power design (medium/low voltage).
Experience with Ethernet IP and network switches.
Experience with Allen-Bradley FactoryTalk, Schneider Wonderware, Ignition, GE Proficy iFix HMI software (other HMI package experience is a bonus).
Hands-on experience configuring, interfacing with, and troubleshooting instrumentation found in the water and wastewater industry.
Comfortable working from heights (ladders, scissor lifts, platforms) and in confined spaces
Experience with Microsoft Office suite (Teams, Word, Excel, PowerPoint).
Strong electrical and mechanical aptitude.

Benefits

Life: Basic employee group life insurance and AD&D benefits; additional voluntary life insurance for employees and families is available through Sun Life.
Disability: Paid short and long term disability
Vacation: Accrued based on years of experience and calculated on hours worked
Sick time: Paid sick time for non-work related illness or injury.
Wellbeing: DarioMind assistance program combined with personalized mental health and wellbeing resources.
Parental leave: Up to 80 hours of Paid Parental Leave for child bonding
Observed holidays: Choose up to 9 holidays to observe annually
401(k) Pre-tax or Roth Contributions: The company matches 100% of the first 3% of salary contributed
Health: Medical plan options; plus dental and vision plans.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1979

Year Established

The firm has been a leader in engineering and environmental services since its inception.

Blends engineering expertise with environmental and energy solutions to tackle complex challenges.
Offers integrated, sustainable solutions to industries ranging from water and energy to industrial infrastructure.
Works on diverse projects including environmental remediation, water treatment, and energy optimization.
Clients range from government agencies to private enterprises, with a special focus on water resources and utility management.
Approach is highly collaborative, using cross-disciplinary teams to deliver tailored solutions.
Committed to innovation, often leveraging cutting-edge technology to optimize project outcomes.
A standout feature of their work is the focus on long-term sustainability, making a lasting impact on both clients and communities.

Culture + Values

Clean water, safe environment, healthy communities, happy people.
Our mission: to develop and perpetuate a safe, enjoyable, gratifying, and fulfilling place to work with the important objectives of growth, freedom, challenge, recognition, and reward.
Put People First – The wellbeing of our people is our top priority.
Operate with Integrity – We stand by our principles because our character is more important than the bottom line.
Cultivate Autonomy – We empower each other to think creatively, act on our convictions, and take responsibility for ourselves.
Work as One Team – We collaborate across the organization and learn from each other to find the best solutions.
Act Like Owners – We take pride in our work and are invested in the company’s sustainable future.

Environment + Sustainability

Since 2016

Formal Sustainability Reporting

Annual updates on progress toward material sustainability topics are tracked and reported.

In 2022

Office Sustainability Program

Launched campaigns focused on UN SDGs, low-carbon transportation, and conscious consumption.

Committed to prioritizing protecting the environment over all other interests in every endeavor.
Office operations include reduced footprint via right-sized office spaces, co-working basecamp concept, reduced paper/plastic use, centralized bins, and removal of single-use coffee machines.
A dedicated Green Team leads annual sustainability initiatives.
An ESG services team provides expertise in GHG emissions reduction, climate-risk management, energy use management, and life-cycle analysis.
While a formal net-zero target date is not publicly stated, GHG emissions and climate-change risk reduction are core service offerings.

Inclusion & Diversity

2019 Pay Equity

DEI Initiative

Conducted a third-party pay equity study confirming equity across gender and race/ethnicity, with plans to repeat biennially.

Vision: Complex teams working together in an equitable, inclusive space where all can bring their whole selves.
Eight‑member Equity Committee with DEI Manager to spearhead DEI efforts.
Key goals: Communicate DEI as foundational to core values and business strategy; build equitable systems for workforce diversity; create a welcoming, respectful, engaging environment; develop long-term progress metrics.
Seven company‑wide Employee Resource Groups (Ascending Professionals; Disabilities; LGBTQIA+; Parents & Caregivers; Race, Ethnicity & Culture; Veterans; Women).
Internal equity review of promotions, pay increases, incentive compensation, and ownership appointments.
Developed candidate masking in online applications to reduce bias.
Gender demographics: Employee and Board gender representation better than industry average.

Articles

Services

Water Expertise

Operations & Management