Leading provider of housing, care, and support services across the UK.
Key duties include working with Adult Social Care customers, involving them in tenancy decisions, assisting with housing benefit claims to keep rent accounts on track, issuing warning letters or notices and attending court when required, and preparing vacant rooms quickly for the next resident while meeting health‑and‑safety and maintenance standards.
Successful candidates will have experience managing a housing‑management caseload, overseeing landlord duties, re‑letting rooms, collecting rents and taking formal tenancy action. They must be able to lead within the team, work independently, influence people from diverse backgrounds, collaborate with internal and external partners and be comfortable using technology for benefit claims and tenancy sign‑ups.
Housing Management Coordinator role pays £13.21 per hour (£25,838 per annum) with benefits including a Health Cash Plan. It is a permanent, full‑time position (37.5 hpw) working Monday‑Friday 9 am‑5 pm in St Austell, Cornwall. The role focuses on tenancy support, ensuring customers' homes are safe, well maintained and helping them move onto secure long‑term accommodation.
The organisation offers a supportive environment where training, friendly colleagues and the chance to make a real difference are core values. Employees are recognised as part of one of the UK’s top 10 Great Places to Work and benefit from inclusion, wellbeing and diversity networks.
Practical details: work is based at the St Austell service with a possible need for a business‑insured vehicle (mileage reimbursed). An Enhanced DBS is required and funded by the employer. Additional benefits include 34 days of leave (pro‑rated), paid volunteering time, pension matching up to 7 %, health cash plan saving up to £1,140 annually, career development, training, supermarket discounts and travel expense reimbursement.