Design and maintain new Network and Security Services;
Ensure transition to operations of the Services;
Ensure proper level of Backup;
Operation and maintenance of buildings and equipment (including district heating and cooling);
Define service Monitoring, backup, service Request and support escalation path;
Ensure level 3 support with vendors escalation when required;
Conduct RFP for the right Technology choice;
Ensuring proper transition of run activities to service partner operational teams;
Ensure Standard and Cybersecurity rules are respected.
Ensure proper monitoring defining the monitoring rules;
Arrange webinars on major features and changes concerning CI/CD Services delivered;
Assume level 3 support on the Services;
Produce KPI based on services delivered;
Contribute to Security Audits and Remediation.
Contribute to Cost optimization of Managed Services;
Maintain the Product lifecycle;
Present Feature creation, updates or improvement to the Design Authority and Architecture Review Board;
Requirements
ccie
zscaler
firewall
sdwan
aws
itil
Expertise in Zscaler;
Expertise in Firewalling (Fortinet, Cisco, Palo Alto);
Location: Canada, preferred (near) Montreal or Toronto;
Knowledge of other IT infrastructure domains: desktop, identity management (AD, Entra ID, SSO, MFA), messaging and collaboration (O365) and cyber security;
Expertise in Routing & Switching (CCIE R&S required, Juniper switching);
A certification is highly recommended (Cisco, Juniper, AWS, Azure, ZScaler);
Energy efficiency solutions and execution of decarbonization roadmaps;
KPI Dashboards;
Sense of service and quality;
Good Knowledge in SD WAN Solutions (Cisco Catalyst, Cisco Viptela);
Logical and analytical mind;
Ability to work as part of a team, both in person and remotely;
Agile and adaptable;
Ability to identify problems and propose/evaluate solutions.
Ability to work in collaboration with an external provider;
Good knowledge of ITIL and Demand Management: Projects, Release/Change Management, Operations processes;
Good Knowledge in NAC Solution (Cisco ISE);
Expertise in Wifi solution (Cisco Meraki, Juniper);
Good communicator;
Expertise in Site to Site VPN (Fortinet, Cisco);
Building automation and systems;
Computer engineering degree or equivalent;
A representative experience in handling relationships with external service providers;
Frequency of English use: Regular.
Strong organizational and coordination skills;
Need to have Canadian citizenship for at least 5 years;
At least 5 years of experience in an equivalent position in a company of similar size;
Ability to pass all background checks and security screenings;
Level of spoken and written English: Advanced;
Ability to interact with people at all levels and cultures;
Level of spoken and written French: Advanced;
Good knowledge of public cloud infrastructures (AWS and Azure);
Benefits
Group insurance from your first day of work;
Integrated Asset and facilities management;
A positive working environment characterized by competence, responsibility and innovation;
Professional and personal development in a company experiencing strong growth;
Paid Statutory Holidays;
Competitive terms of employment and excellent benefit schemes;
A group pension plan;
Balance between work and personal life;
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
candidate must pass all background checks and security screenings
Company
Overview
The company delivers innovative and sustainable solutions across multiple industries.
The company specializes in providing essential services for infrastructure, energy, and industrial sectors.
The company has deep expertise in renewable energy and is a key player in the transition towards greener technologies.
The company manages complex projects from design to delivery, ensuring efficiency and long-term performance.
The company focuses on energy-efficient systems and infrastructure optimization, particularly in large-scale projects.
The company's portfolio spans both public and private sector contracts, demonstrating versatility in service delivery.
The company integrates cutting-edge technologies into traditional sectors like energy and utilities.
Culture + Values
Commitment to safety
Focus on customer satisfaction
Innovation and continuous improvement
Collaboration and teamwork
Integrity and respect in all actions
Sustainability and responsibility
Environment + Sustainability
Committed to reducing carbon footprint in operations and projects
Focus on energy efficiency and sustainable solutions
Active implementation of renewable energy projects
Utilization of circular economy principles
Inclusion & Diversity
Promotes a culture of inclusivity
Gender balance initiatives in leadership roles
Ongoing diversity and inclusion training for employees
Focus on equal opportunities for career progression