Service Supervisor - Cincinnati, OH (Student Living)

Description

The Maintenance Technician role oversees and performs technical and mechanical work for a large property or multiple assigned properties, ensuring that buildings, grounds, amenities, and common areas meet Greystar’s standards for cleanliness, safety, appearance, and functionality. The position is responsible for diagnosing defects, completing repairs, and maintaining the overall condition of the community in accordance with company policies, safety standards, and code requirements.

• Diagnose and repair resident-requested issues and routine upkeep following policies, safety standards, and codes.
• Manage the make-ready process for vacant units, including inspections, punch-list creation, vendor scheduling, supply procurement, maintenance tasks, and final inspections.
• Establish cleanliness and appearance standards for grounds, amenities, exteriors, interiors, and common areas to reflect Greystar quality.
• Inspect work of service team members periodically and develop corrective action plans as needed.
• Inspect contractor and vendor work to ensure compliance with quality, scope, and specification requirements.
• Maintain inventory of spare parts and materials, coordinating with the Community Manager to order supplies within budget.
• Perform monthly preventative maintenance as outlined in the policy manual.
• Implement cost-control measures by repairing rather than replacing parts and using materials efficiently.
• Conduct regular safety meetings, keep MSDS sheets up-to-date, and stay compliant with OSHA and other safety regulations.
• Provide courteous customer service, respond to resident inquiries and complaints, and assign work orders promptly and efficiently.

Requirements

Benefits

The salary range for this position is $60,000‑$65,000 per year, with eligibility for quarterly or annual bonus programs based on individual and company performance. Full-time employees receive comprehensive benefits, including medical, dental, vision, disability and life insurance, generous paid time off, a 401(k) match up to 6 %, paid parental leave, a lifetime fertility benefit, and additional perks such as onsite housing discounts and a six‑week paid sabbatical after ten years of service.

Training + Development

Interview process

Visa Sponsorship

Security clearance