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Senior Account Manager
Otis Elevator Co.
Manage and grow a portfolio of elevator units through customer relationship management, sales achievement, and account management.
17d ago
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Canton, MA
Field
Company Size
69,000 Employees
Service Specialisms
Maintenance Services
Installation Services
Modernization Services
Engineering Services
Consulting Services
Project Management
Design Services
Technical Services
Sector Specialisms
Buildings
Residential
Commercial
Transport
Utilities
Government
Role
What you would be doing
account management
sales negotiation
team collaboration
sales tools
customer service
sales strategy
- Manage a portfolio of elevator units through maintaining good working relationships with existing customers
- Conduct sales negotiations and close deals, ensuring payment on time
- Collaborate with fellow team members, including other sales representatives and field colleagues
- Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results
- Serve as primary contact for timely resolution of customer needs surrounding inquiries
- Develop your own sales strategy to achieve sales targets, ensuring profitability
- Develop build-on repair and modernization sales through networking, bids and tenders
What you bring
communication
experience
customer focus
problem solving
consultation
management
- You have strong presentation, written, and verbal communication skills to effectively develop expectations and relationships with internal and external customers
- You have a business or technical degree or have completed training as a technician or technical business administrator, with a minimum of 5 years' work experience
- You have a strong customer and service orientation, including excellent interpersonal skills
- You are target focused, with the ability to work at pace in a demanding, complex, corporate organization
- You have some experiences in the sale of technical products requiring customer consultation
- We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
- Enjoy three weeks of paid vacation, along with paid company holidays
- Voluntary benefits, including options for legal, pet, home, and auto insurance.
- Life insurance and disability coverage to protect you and your family.
- We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
- A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program
- Pursue your educational goals with our tuition reimbursement program.
- We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
- The chance to work for an industry-leading brand with an historic legacy
- Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- credit and criminal background checks might be conducted
Company
Overview
1853 Founded
Year of Establishment
Operates as a leader in vertical transportation solutions.
- Pioneered the first passenger elevator, revolutionizing urban transportation.
- Serves a wide range of sectors, including residential, commercial, and infrastructure projects.
- Their work can be seen in iconic structures like the Burj Khalifa.
- Focuses on safety, efficiency, and sustainability in urban spaces.
- Advanced smart elevator systems enhance user experience and energy efficiency.
- We put people at the center of everything we do.
- We are reliable, smart and focused on the future.
- We are creating a more personal, connected world.
- We roll up our sleeves to get it done.
50% Reduction
Emissions Target
Aims to cut Scope 1 and Scope 2 emissions by half by 2030.
100% Certification
Zero-Waste Goal
Seeks to achieve zero-waste-to-landfill certification for all factories by 2025.
30% CO₂ Reduction
Emissions Achievement
Factories have reduced CO₂ emissions by more than 30% since 2015.
6.62M lbs Recycled
Waste Diversion
Florence, SC factory recycled over 6.6 million pounds of sheet metal in a year.
- Achieve carbon neutrality for factory electricity by 2030.
- Complete ISO 14001 certification for all factories by 2025.
- Spanish plants: San Sebastián factory LEED Platinum and 100% renewable energy; Vigo plant solar panels reducing electricity use ~30%, cutting ~44 metric tons CO₂/year.
- Science‑Based Targets initiative–approved goals: reduce absolute Scope 1 & 2 GHG emissions 55% by 2033 (2021 base year); reduce Scope 3 emissions 33% by 2033.
34% Women Executives
Women in Leadership
34 percent of the company’s executives identify as women, reflecting gender diversity at the executive level.
26% Diverse Executives
Ethnic/Racial Diversity
26 percent of U.S.-based executives are ethnically or racially diverse, contributing to broader representation.
56% Diverse Board
Diverse Representation
Over half of the Board members are women, ethnically diverse, or both.
100% Gender Parity
Gender Parity Target
Aiming for equal gender representation in executive ranks by 2030.
- Employee Resource Groups support colleagues in field operations, Black/African American communities, LGBTQ+ individuals, and others.
- A six-point framework guides initiatives in anti-racism, bias education, STEM pipeline development, mental health support, and social justice.
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