Service Engineer (Customer Enginner/ Sr. Customer Engineer/ Team Lead- Service and Maintenance) at Schindler Group in Lucknow, Uttar Pradesh, India | Kablio

Role

Description

repairs

modernizations

data reporting

customer updates

route management

callback coverage

Perform all service, repairs and small modernizations according to the Schindler standards, including safety policies.
Complete all required data inputs in a diligent and honest fashion; these include time reporting, parts usage, call back reporting, maintenance performance and repair and modernization work reports in Field Link.
Keep the customer informed regarding the condition of his equipment, preventive and corrective repairs and discretionary repairs or modernizations.
Take responsibility for the assigned service route and organize his time to complete the assigned visits and the specific tasks within each visit in order to maximize the safety and reliability of the equipment.
Respond to all call backs that are assigned in a timely manner and be available for call back coverage during regular work hours, nights, weekends and holidays.

Requirements

e&e

4 years

diploma

electronics

mechanics

customer focus

Desired experience as Technician in E&E industry for at least four years (ITI) and two years for Diploma holder.
Diploma in Engineering (Electrical or Electronics)
Desired knowledge in electronics, electricity, mechanics and hydraulics. Customer oriented behavior, Communication Skills

Benefits

Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1874

Year Established

The company was established in Switzerland, marking the beginning of its legacy in transportation solutions.

2B journeys daily

Daily Passenger Journeys

Enabling seamless movement across global transportation hubs, high-rises, malls, and public spaces.

$13.7B revenue

Annual Revenue

Strong financial performance with significant contributions from service and modernization divisions in 2023.

300 units delivered

Recent Project Milestone

Recent deployment includes nearly 300 elevator units to The Avenues in Riyadh.

Over 1,000 branches

Global Presence

Operates through a network of over 1,000 branches globally, showcasing extensive reach and operational capacity.

656 ft tower

Elevator Test Tower

Features the world’s first dedicated elevator test tower in Shanghai for advanced safety and performance testing.

Evolved into a global leader in vertical and horizontal transportation, designing and deploying cutting-edge elevators, escalators and moving walkways.
Offers a comprehensive portfolio encompassing new installations, modernization, and maintenance, highlighted by innovative solutions like the R.I.S.E robotic elevator installer.
Recent significant projects include delivering hundreds of elevator systems for the Grand Paris Express.

Culture + Values

Safety – Safety for each one of our passengers and employees is foremost.
Create value for the customer – Our customers are at the heart of what we do: their success is our success.
Commitment to people development – We foster lifelong learning and empower employees to help shape the future of our company.
Integrity & trust – We follow the highest standards of professional and personal conduct in all our relations.
Sustainability – Sustainability is integral to the Schindler way of doing business, defining how we work – creating long-term value for all.
Quality – We aim to deliver genuine Swiss quality, based on leading technology, precision engineering, and innovative, sustainable solutions.

Environment + Sustainability

90% Reduction by 2040

Net-Zero Commitment

Committed to achieving full-scope net-zero greenhouse gas emissions with a 90% reduction across Scopes 1, 2, & 3 by 2040 compared to 2020 levels.

50% & 42% Reductions

Science-Based Targets

Approved science-based targets include a 50% reduction for Scopes 1 & 2 and a 42% reduction for Scope 3 by 2030, starting from a 2020 baseline.

100% Renewable by 2025

Electricity Goal

Aims to procure 100% renewable electricity across all operations by 2025.

30% Energy Improvement

Product Efficiency

New elevator and escalator products achieve a 30% improvement in energy efficiency compared to previous models.

Achieved 90% Renewable Electricity in 2022
Targeting ISO 50001 Certification for Major Production Sites by 2025
25% Maintenance Portfolio Cloud-Connected in 2022
40% Energy Reduction with PORT 4D System
Roadmap Includes Strategies Like Circular Design and Low-Carbon Materials

Inclusion & Diversity

69,000+ employees

Global workforce

A workforce spanning over 69,000 individuals across 130+ nationalities.

13% female

Gender distribution

As of end-2023, 13% of the workforce identifies as female, with 87% male.

300+ women

Leadership programs

Over 300 women participated in leadership and advancement programs.

5 generations

Workforce diversity

Encourages multigenerational teams, up to five generations working together.

Committed to UN Women’s Empowerment Principles; CEO regularly reviews gender progress.
Equal‑pay initiative ensuring fair pay regardless of gender.
Part of Valuable 500 commitment to improve recruitment and inclusion of people with disabilities.
Support for UN Standards of Conduct tackling discrimination against LGBTI people; awarded Swiss LGBTI* label.
Employee inclusion networks for gender, LGBTQIA+, multicultural/ethnicity, generations, diverse abilities, mental wellbeing, U.S. veterans.

Articles

Careers at Schindler

Innovation

Company

Overview

Founded in 1874

Year Established

The company was established in Switzerland, marking the beginning of its legacy in transportation solutions.

2B journeys daily

Daily Passenger Journeys

Enabling seamless movement across global transportation hubs, high-rises, malls, and public spaces.

$13.7B revenue

Annual Revenue

Strong financial performance with significant contributions from service and modernization divisions in 2023.

300 units delivered

Recent Project Milestone

Recent deployment includes nearly 300 elevator units to The Avenues in Riyadh.

Over 1,000 branches

Global Presence

Operates through a network of over 1,000 branches globally, showcasing extensive reach and operational capacity.

656 ft tower

Elevator Test Tower

Features the world’s first dedicated elevator test tower in Shanghai for advanced safety and performance testing.

Evolved into a global leader in vertical and horizontal transportation, designing and deploying cutting-edge elevators, escalators and moving walkways.
Offers a comprehensive portfolio encompassing new installations, modernization, and maintenance, highlighted by innovative solutions like the R.I.S.E robotic elevator installer.
Recent significant projects include delivering hundreds of elevator systems for the Grand Paris Express.

Culture + Values

Safety – Safety for each one of our passengers and employees is foremost.
Create value for the customer – Our customers are at the heart of what we do: their success is our success.
Commitment to people development – We foster lifelong learning and empower employees to help shape the future of our company.
Integrity & trust – We follow the highest standards of professional and personal conduct in all our relations.
Sustainability – Sustainability is integral to the Schindler way of doing business, defining how we work – creating long-term value for all.
Quality – We aim to deliver genuine Swiss quality, based on leading technology, precision engineering, and innovative, sustainable solutions.

Environment + Sustainability

90% Reduction by 2040

Net-Zero Commitment

Committed to achieving full-scope net-zero greenhouse gas emissions with a 90% reduction across Scopes 1, 2, & 3 by 2040 compared to 2020 levels.

50% & 42% Reductions

Science-Based Targets

Approved science-based targets include a 50% reduction for Scopes 1 & 2 and a 42% reduction for Scope 3 by 2030, starting from a 2020 baseline.

100% Renewable by 2025

Electricity Goal

Aims to procure 100% renewable electricity across all operations by 2025.

30% Energy Improvement

Product Efficiency

New elevator and escalator products achieve a 30% improvement in energy efficiency compared to previous models.

Achieved 90% Renewable Electricity in 2022
Targeting ISO 50001 Certification for Major Production Sites by 2025
25% Maintenance Portfolio Cloud-Connected in 2022
40% Energy Reduction with PORT 4D System
Roadmap Includes Strategies Like Circular Design and Low-Carbon Materials

Inclusion & Diversity

69,000+ employees

Global workforce

A workforce spanning over 69,000 individuals across 130+ nationalities.

13% female

Gender distribution

As of end-2023, 13% of the workforce identifies as female, with 87% male.

300+ women

Leadership programs

Over 300 women participated in leadership and advancement programs.

5 generations

Workforce diversity

Encourages multigenerational teams, up to five generations working together.

Committed to UN Women’s Empowerment Principles; CEO regularly reviews gender progress.
Equal‑pay initiative ensuring fair pay regardless of gender.
Part of Valuable 500 commitment to improve recruitment and inclusion of people with disabilities.
Support for UN Standards of Conduct tackling discrimination against LGBTI people; awarded Swiss LGBTI* label.
Employee inclusion networks for gender, LGBTQIA+, multicultural/ethnicity, generations, diverse abilities, mental wellbeing, U.S. veterans.

Articles

Careers at Schindler

Innovation