Assistant Community Manager Manufactured Housing Communities

Description

• Responsible for administrative functions and the preparation of reporting documentation
• Conduct community tours and engage prospective buyers with professionalism and enthusiasm
• Walks property daily to ensure common areas are in good condition
• Represent Investment Property Group in a positive and professional manner at all times
• Monitors home-site curb appeal, model appearance and signage
• Manager and host open houses on weekends as needed to showcase available homes
• Performs annual or more frequent inspection of units and follow ups
• Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
• Attend after-hours marketing events as needed to promote the community (with flexible weekday hours to maintain a 40-hour work week)
• Drive daily sales and marketing efforts to promote and sell available homes within the community
• Monitor and direct rental activity, on-site marketing activities, and maintain in-depth, ongoing knowledge of the local market
• Assists the Community Manager with rent collection process, bank activities, documentation of all transactions, and implementation of timely delinquent rent procedure
• Attends and participates in professional activities, meetings, organizations, and regulatory agency meetings or inspections
• Meets with and responds to resident concerns, requests, and complaints
• Work alongside the Community Manager to ensure maintenance requests, vendor contracts, and operational tasks are handled efficiently
• Works to ensure that residents have a clean, safe, and well-maintained community

Requirements

• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
• Proficiency in property management software (i.e., Manage America, CRM, Blue Moon, Rent Café, Vendor Café, Client Central)
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
• Self-motivated and can prioritize and manage tasks effectively with minimal supervision
• Ability to handle complaints and ensure community standards are upheld
• 1+ years' experience assisting at a manufactured housing or multifamily community of 100+ units
• Exceptional time management and problem-solving skills
• Must have a valid driver's license
• Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
• Strong sales and marketing skills with abilities to attract, engage, and close prospective buyers
• Maintains a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders
• Experience with rent collection and delinquency management

Benefits

• Accrued 4-weeks of paid time off (PTO)
• Eligible benefits commence on the 1st day of the month following the completion of 30 days of employment
• Salary: $20.00 - $24.00 per hour, depending on qualifications, education, and prior experience
• Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more
• 401k with company match
• Other Compensation: The position includes a 2-bedroom, 2-bathroom manufactured home. The home includes two private patios. *Living on site is required*
• Employee Referral Program

Training + Development

Interview process

Visa Sponsorship

Security clearance