Service Coordinator

Description

• Process lien waivers.
• Assists with project management, including labor tracking, permits, contract coordination, purchasing, lien waivers, etc
• Assist with all departmental needs relating to service operations, customer service, sales, or general administration
• Assist in management of administrative aspects of service department including filings, documentation, invoicing, past due account reporting, customer service, estimating and sales reporting, signature requests, lien waivers, certificates of insurance, permits, etc
• Update electronic information in company software, for accuracy and completeness
• Answer in-person, phone, fax, and email inquiries and obtain information for customers and internal departments
• Create and bill service tickets.
• Call customers as needed.

Requirements

• Prior customer service experience working inthe construction field ideal
• High School Diploma or equivalent, college preferred
• Ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with associates
• Bilingual a plus
• Problem Solving Ability with the ability to manage difficult customers
• Microsoft Office Excel and Word
• Superior Listening and Communications Skills
• Documentation Skills
• Ability to multi-task

Benefits

• Non- Exempt (Hourly)
• Monday thru Friday 8am to 5pm occasional OT
• Hourly Rate: $18/hour + Dependent on experience

Training + Development

Interview process

Visa Sponsorship

Security clearance