Part-Time Leasing Consultant - University Village

Description

The role focuses on delivering superior customer service to residents, prospects, and vendors, handling leasing activities, maintaining unit availability, processing applications and maintenance requests, and ensuring accurate resident documentation and move‑in coordination.

• Provide superior customer service to residents, prospects, and vendors.
• Assist in complete market surveys.
• Show, lease, and move in prospective community members.
• Update unit availability daily.
• Process rental applications.
• Process maintenance requests.
• Receive collections according to Trinity’s standards.
• Perform clerical and phone support tasks.
• Maintain complete and accurate resident files.
• Manage move‑in calendar and ensure units are move‑in ready.
• Resolve resident complaints and forward issues to the Supervisor.
• Conduct move‑out unit walkthroughs.
• Meet physical demands of sitting, standing, walking, reaching, and occasional climbing while working extended hours.

Requirements

Physical demands include regular sitting, standing, walking, reaching, and occasional climbing, as well as extended periods of computer and phone use. The employee must be able to respond to auditory or visual alarms and be available for flexible hours, including nights, weekends, and occasional holidays.

Key competencies include strong communication, leadership, stress‑handling, collection, administrative, and time‑management abilities, a customer‑service orientation, sales experience, and knowledge of fair‑housing regulations.

Candidates should possess intermediate computer skills, including MS Word, Excel, Outlook, and preferably familiarity with Yardi, Voyager, LRO, Entrata, or Resident Check. A high school diploma or equivalent, fluent English, basic math proficiency, and at least one year of service‑industry experience are preferred.

• Demonstrate strong communication, leadership, stress‑handling, collection, administrative, and time‑management skills.
• Possess sales background and knowledge of state fair‑housing laws.
• Have intermediate proficiency with MS Office and familiarity with Yardi, Voyager, LRO, Entrata, or Resident Check.

Benefits

Compensation ranges from $11 to $13 per hour, based on experience, and includes lease commissions and renewal bonuses. The position is part‑time, with an approximate schedule of 20 hours per week.

• Be available for nights, weekends, and occasional holidays.

Training + Development

Interview process

Visa Sponsorship

Security clearance