Case Maintenance Team Leader
City Facilities Management Holdings Ltd
Lead team to execute scheduled refrigeration case maintenance, ensuring safety, quality and KPIs.
22 days ago ago
Intermediate (4-7 years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Hackney, England, United Kingdom
Field
Company Size
3,500 Employees
Service Specialisms
Facilities Management
Maintenance Services
Mechanical Services
Electrical Services
Building Services
Cleaning Services
HVAC Services
Security Services
Sector Specialisms
Retail
Food and Consumer Goods Distribution
Commercial Estate
Healthcare (NHS Trusts)
Planned and Reactive Maintenance
Public Spaces
Education (Schools, Colleges, Universities)
Grocery
Role
What you would be doing
remedial reporting
equipment maintenance
regulatory compliance
team coordination
energy efficiency
training delivery
- To work with company and the client to ensure that laid-down standards of quality are always maintained.
- To create remedial reports for each PPM and notify the Ops Lead of tasks for action
- To ensure the maintenance of equipment, tools & vehicle to ensure it is fit for purpose.
- To be aware of regulations and codes of practise applicable to the tasks. Specifically:
- To communicate regularly with Store Management team within the store providing updates on activity and ensure sign off of completed works
- To coordinate the activities of the case maintenance team and ensure refrigeration case maintenance schedules are completed within agreed timescales.
- De merchandising Remerchandising of the refrigeration units
- Utilisation of chemicals.
- Supervision of small teams
- To attend training courses as and where necessary and to ensure personal job skills keep up with technical and business developments.
- To ensure all systems are working to optimum energy efficiency.
- To deliver training to the case maintenance technician.
- To comply with the Health and Safety at Work Act and the company’s Health and Safety Policy at all times.
- To work in a manner to support the achievement of company KPIs
- To represent the company in a professional and competent manner at all time and develop a good working relationships with City colleagues and the client.
What you bring
refrigeration
gcse
pc/ipad
driving licence
communication
customer service
- You will be positive in approach, able to work in a dynamic business environment, but above all be committed to the delivery of outstanding customer service.
- A hands-on, can-do and flexible approach to your work is an essential requirement
- Experience of refrigeration equipment
- GCSE standard education
- Demonstrated Behaviours
- Good communication skills (written and verbal)
- PC/iPad Literate- Apple and Android
- Current full driving licence - on occasions required to drive to support Team Leader
- Retail experience
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Hvac Engineer Jobs in Hackney United KingdomOperations Technician Jobs in Hackney United KingdomMaintenance Engineer Jobs in Hackney United KingdomOperations Manager Jobs in Hackney United KingdomRefrigeration Engineer Jobs in Hackney United KingdomService Technician Jobs in Hackney United KingdomMechanical Supervisor Jobs in Hackney United KingdomSite Supervisor Jobs in Hackney United Kingdom
Company
Overview
- Born from a merger of specialist FM firms, the company has grown into a national provider of end-to-end building services.
- Delivers HVAC, cleaning, security and maintenance across offices, retail spaces and residential estates.
- Tackles complex site environments—from high-rise urban offices to multi-unit housing complexes.
- Works closely with public and private clients to streamline operations and reduce lifecycle costs.
- Known for customizing FM solutions, it adapts to heritage buildings, modern offices and mixed-use developments.
- Regularly undertakes large-scale contracts, managing hundreds of sites simultaneously with centralised control.
- It operates with a commercial mindset, delivering measurable performance improvements and cost efficiencies.
- Unexpectedly, it also steps into niche projects like seasonal event support or specialist compliance audits, showcasing versatility.
760 audits
Health & Safety Excellence
The company conducted over 760 health and safety audits in 2020, emphasizing the importance of HSE standards for every employee.
70% promoted
Leadership Programme Success
Over 200 graduates of the Pathways leadership programme advanced into leadership roles, showcasing the company's investment in employee growth.
50% SME spend
Procurement Commitment
The company dedicates over 50% of its UK spend to supporting SMEs, exceeding the government's 33% target.
- “Strive to Improve”
- OneCity Taking Action Together—structured community giving, volunteering and apprenticeship support
49.7% Reduction
GHG Emissions Target
Reduction in Scope 1 & 2 greenhouse gas emissions by 2030, validated by the Science Based Targets initiative.
15% Energy Savings
Client Stores Initiative
Energy use reduction achieved across client stores in the US through various sustainability programs.
34% Energy Reduction
Retailer Case Study
Example showing significant improvements in energy efficiency and carbon reduction over years.
25 MW Demand-Response
ENough Project Contribution
Deployment under the EU Horizon 2020 project focused on food chain decarbonization.
- Committed to achieving Net Zero emissions (Scopes 1, 2 & 3) by 2040
- Member of Business Ambition for 1.5 °C, Race to Zero, SBTi & UN Global Compact
- Science‑based emissions strategy—member since 2021
- Carbon Reduction Plan includes dedicated initiatives on fleet fuel, energy, waste & travel
- Australian lighting programme delivered ~105,000 ACCUs under Emissions Reduction Fund
Over 200 Graduates
Pathways Leadership Programme
Initiative with a successful track record of developing future leaders, with 70% of participants advancing into leadership roles.
- Sustainability feedback loop (no specific gender data publicly available)
- No publicly disclosed DEI metrics or gender-split statistics found
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