Description

The Community Manager is responsible for the day‑to‑day operations of an assigned property, leading the team, managing daily activities, and ensuring compliance with company policies, Fair Housing, ADA, and other multi‑family housing regulations while achieving budgeted financial and operational goals.

Key duties include developing and monitoring property budgets, setting rent rates, collecting payments, preparing monthly financial reports, and approving vendor invoices with proper insurance verification and coding. The role also oversees lease enforcement, approves resident applications and renewals, manages evictions and late fees, and analyzes market trends to implement leasing strategies that drive occupancy and revenue. Additionally, the manager promotes resident satisfaction by addressing complaints, ensuring timely service requests, supervising maintenance standards, and conducting regular property inspections to maintain safety and appearance.

Supervisory responsibilities involve interviewing, hiring, orienting, and training staff, as well as managing performance in alignment with Greystar’s values and policies. The manager also maintains strong owner relationships by providing performance updates, conducting property tours, and responding to owner inquiries.

• Oversee daily property operations to meet budgeted financial and operational goals.
• Develop, monitor, and adjust property budgets using financial statements and market data.
• Set rent rates, collect payments, process bank deposits, and prepare monthly financial reports.
• Review and approve vendor invoices, verify insurance certificates, and code charges correctly.
• Manage expenditures within approved budget and maintain petty cash controls.
• Approve resident applications, discounts, lease renewals, and enforce lease terms including evictions and late fees.
• Analyze market trends and implement short‑ and long‑term leasing strategies to achieve occupancy targets.
• Respond promptly to resident complaints, service requests, and ensure high satisfaction and retention.
• Supervise maintenance staff compliance with service standards and conduct regular property inspections.
• Recruit, hire, orient, train, and evaluate property staff in line with company policies.
• Maintain regular communication with owners, provide performance updates, and conduct property tours.

Requirements

The position requires physical stamina to stand, walk, bend, climb ladders, and lift up to 25 lb independently (or 50 lb with assistance), and the ability to work in all weather conditions. Flexibility is essential, including availability for call duties during evenings, weekends, and holidays, and occasional travel to support other properties or attend training.

• Meet physical requirements: stand, walk, lift 25 lb (50 lb with assistance), work in all weather conditions, and be on call evenings/weekends/holidays.

Benefits

Compensation ranges from $80,000 to $85,000, with eligibility for quarterly or annual bonus programs. Benefits include comprehensive medical, dental, vision, disability, and life insurance, generous paid time off, onsite housing discounts, a 6‑week sabbatical after ten years, 401(k) matching up to 6 %, paid parental leave, a $10,000 fertility benefit, employee assistance, pet and legal plans, and a charitable giving program.

• Earn a salary of $80,000–$85,000 with eligibility for quarterly/annual bonuses.
• Receive comprehensive medical, dental, vision, disability, and life insurance coverage.
• Benefit from generous paid time off, including vacation, personal, sick days, holidays, and a birthday off after one year.
• Access onsite housing discounts, 6‑week sabbatical after 10 years, 401(k) match up to 6 %, paid parental leave, and $10,000 fertility benefit.
• Additional perks include employee assistance program, pet/legal insurance, and charitable giving opportunities.

Training + Development

Interview process

Visa Sponsorship

Security clearance