Workplace Experience Supervisor - Boston, MA

Description

• Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
• Report any condition which you feel could result in an accident or injury and / or stop work if required.
• Investigate and resolve (if possible) all reported unsafe conditions / acts and communicate results back to the affected stakeholders.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.
• Ensure personal and team outcomes have a positive impact on customer objectives.
• Support stop work authority when it is exercised in good faith.
• Always enforce safety standards with employees, clients, and vendors. Assist in the completion of the Service Business Continuity plan.
• Respond to customer requests and complaints about the experience services department.
• Maintain records of costs incurred by workplace team activities. Review invoices as needed.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.
• Communicate any / all potential workplace hazards and workplace procedures.
• Deliver a world-class orientation experience to new employees. Establish new techniques to ensure the team can meet its objectives.
• Participate in all HSE related programs & activities as required, including incident investigations, interviews, auditing, and assessment, etc.
• Provide sufficient distraction free time for employees to complete all required HSE training & support the HSE training program implicitly.
• May establish new techniques to ensure the team is able to meet its objectives.
• Develop and maintain vendor partnerships with the intention of cost-saving efforts. Assist with negotiations for contract services. Confirm that all vendors have current proof of insurance and contractual documentation.
• Follow all activity policies and procedures, including all HSE related requirements at all times.
• Approve client materials. Ensure materials align with brand guidelines. Maintain the integrity of databases and other digital tools associated with service delivery.

Requirements

• Complete at a satisfactory level all required and assigned HSE training.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance