Information Technology (IT) Manager

Description

• Perform unclassified network systems administration and maintenance that require access to the site cable architecture
• Operate an IT Help Desk that operates daily, Monday through Friday
• Ensure skilled and experienced systems engineers, and database administrators for each system are available and able
• Support transition activities on all IT systems as required
• Integrate and coordinate with other government and industry partners to implement new enterprise solutions and performed related O&M
• Responsible for the procurement, installation, maintenance, and repair and documentation for telecommunications cabling infrastructure and network conveyance
• Supply all materials and labor for IT infrastructure modifications and new installations, to include conduits, wire-mold, cabling and fiber
• Shall update/maintain existing CAD files for all facilities, space planning, and telecommunication drawing and capacities
• Support the facilities, logistics, security, and telecommunications infrastructures by providing the IT and Communication systems design, implementation, cyber security, testing, Operations and Maintenance (O&M), software upgrades and recapitalization of hardware
• Develop a Configuration Management (CM) Plan
• Responsible for the preparation of documents and coordination for the Authorization and Assessment (A&A) process, currently Intelligence Community Directive 503 (ICD 503)
• Develop a System Development Plan
• Responsible for collecting and overseeing customer requirements, design and engineering, cyber security, test and integration, and implementation of the system
• Provide Information system and business applications support to include hardware, software, and infrastructure support to include maintenance, repair, and replacement of component parts and network connections
• Support the day-to-day operations and maintenance functions for the facility-related infrastructure networks and recommend efficient Tier 1 solutions by performing preventive maintenance, troubleshooting and diagnostic failures and restoring failed operational capabilities within a specified amount of time, ensuring sustainment of mission operations
• Develop and maintain an IT plan as part of the Program Management Plan (PMP) that is focused on business and enterprise systems and information management
• Under general direction, is accountable for the performance and results of a related discipline or sub-group within a function. Manages the delivery of functional objectives by providing leadership and direction to team members. Participates in the development of functional strategy and may be responsible for global processes and procedures. Skills required for this job are typically acquired through the completion of an undergraduate degree and 9+ years of experience.
• Oversee and provide all necessary experienced labor and supervision to manage, maintain, operate, design, engineer, test, inspect, and repair both the inside and outside plant telecommunication infrastructure
• Ensure qualified personnel are ready and able to perform O&M on the various facilities and communication systems
• Operate, inspect, test, maintain, update, and repair the Facility Control System, Power Control Monitoring System and, Building Monitoring System as well as the Supervisory Control and Data Acquisition (SCADA) system
• Implement enterprise solutions for Enterprise Resource Planning Tool (ERPT) support as needed
• Oversee the telecommunications infrastructure including the project management of ISP and OSP projects, design engineering, integration, testing, installation, operations and maintenance of communication distribution system, recapitalization, and upgrade capabilities

Requirements

• Demonstrated experience in help desk activities, recapitalization, networks, development of systems security plans, and protected communication technologies
• Strong understanding of data governance principles, policies, and best practices
• Currently holds applicable 8570 certifications and Security+
• Ability to maximize technical, performance, and operational efficiencies and minimize lifecycle costs
• A minimum of five (15 or more) years of experience managing similar projects of size, scope and complexity through the planning, execution, and monitoring stages, preferably with NRO experience to adequately understand mission needs across the enterprise
• Experience providing high-quality customer service
• Ability to maximize services and capabilities, provisioned as a service
• A bachelor's degree in information technology, computer science, or information systems management, or equivalent experience
• Experience working in 24x7 mission critical environments such as data centers, where continuous availability of facility infrastructure is essential and of the highest priority
• Familiar with navigating NRO Risk Management Framework (RMF), as part of the A&A responsibilities
• Documented experience in IC IT systems including implementing INFOSEC policies and procedures
• Ability to enhance and enable interoperability across the enterprise
• Must be a US Citizen and possess an active TS/SCI U.S. Security Clearance with an adjudicated CI polygraph
• Must be a certified IT professional with an International Information System Security Certification Consortium (ISC)2 Certified Information Systems Security Professional (CISSP) certification
• Ability to enhance alignment of development and integration with end-user and mission needs
• Experience in hardware integration, software integration, cloud services, and formation of telecommunication networks
• Experience with using and administration of a ticketing, service desk, or tracking tool (such as ServiceNow, Jira Service Desk, etc)
• Ability to work in fast paced environment with excellent oral and written communication skills
• Experience with NRO Corporate IT Procurement (CIP) process and system
• Minimum of two (2) consecutive years of supervisory experience in IT management
• Experience with SCADA Networks
• Proficient in shaping and steering architecture, driving the implementation of cutting-edge technology solutions at the forefront of innovation

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance