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3rd Line IT Support Technician - Oxford
Inoverse Groupe
21d ago
£40,000 - £45,000
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Woodstock, England, United Kingdom
Office Full-Time
Company Size
- Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Turnkey
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
security compliance
server optimization
vmware maintenance
documentation maintenance
dr management
software testing
- Apply security and compliance best practices to keep systems and data protected.
- Monitor, troubleshoot, and optimise server and network performance.
- Administer and maintain core network, infrastructure, and VMware environments.
- Create and maintain high-quality documentation, manuals, and procedures.
- Manage DR systems and business continuity, ensuring secure access to services from any location.
- Work with Service Desk, L2, and SAM/HAM teams on escalations, incident management, and knowledge transfer.
- Support software lifecycle management, including testing updates before production rollout.
- Proactively identify opportunities to improve IT services and infrastructure.
- Liaise with third parties to resolve technical issues.
What you bring
virtualisation
3rd line support
windows server
itil
communication skills
- Virtualisation (VMware / Hyper-V)
- Strong background in 3rd line or infrastructure support.
- Windows Desktop & Server environments
- Knowledge of ITIL and Change Control best practices.
- Strong communication skills and ability to collaborate across teams.
- Networking services and troubleshooting
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
- Born from a passion for transformation, the company turned industrial waste heat into a strategic resource.
- It has carved a niche in auditing, designing and installing bespoke systems that reclaim lost thermal energy.
- Their financial model focuses on cost‑saving for clients through tangible energy reductions.
- Projects range from retrofitting factory cooling units to integrating heat recovery in commercial HVAC.
- With a hands‑on engineering approach, they serve sectors from heavy industry to public buildings.
- They’ve been trusted by retail leaders and manufacturers to convert excess heat into usable energy.
- Unusual fact: they turn rejected cold‑machinery heat into hot water or heating—no fossil fuel needed.
- Their story blends innovation, pragmatic engineering and a single focus: stop wasting heat.
- Innovation and creativity are at the heart of the company’s approach.
- Commitment to providing the highest quality of service to clients.
- Continuous improvement and flexibility in adapting to new challenges.
- Employee development and fostering a strong team spirit.
- Collaboration and open communication among all members.
- Respect for diversity in ideas and talents.
By 2030
Net Zero Emissions Commitment
Commitment to achieving net zero emissions by 2030.
- Implementing energy-efficient solutions in all operations.
- Reducing carbon footprint through sustainable practices.
- Promotion of circular economy practices to minimize waste.
- Ongoing investments in renewable energy sources and technologies.
- Focus on creating a workplace that values diversity of thought, background, and experience.
- Ongoing initiatives to ensure equal opportunities for all employees.
- Encouraging balanced gender representation in leadership roles.
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