Manager - People & Organisation

Description

• Drive the rollout and follow-up of frontline development programs to build capability and support career growth
• Handle employee relations matters including grievances, investigations, and disciplinary actions
• Review and address attendance, absenteeism, and timekeeping trends across stores
• Ensure consistent execution of core P&O processes like performance reviews, probation reviews, talent identification and performance improvement plans
• Oversee onboarding and ensure consistent execution of frontline training programs
• Monitor frontline performance and support store leadership with regular reviews and interventions
• Ensure optimal staffing levels across stores through effective workforce planning and coordination with recruitment teams
• Support implementation of structural or operational changes (e.g., new archetypes, restructuring)

Requirements

• Strong knowledge of labor laws and compliance practices in the UAE
• Arabic speaker is a must
• Bachelor’s degree in Human Resources, Business Administration, or related field
• Minimum 5–7 years of P&O experience, with at least 2–3 years in retail industry
• Solid understanding of workforce planning and attendance management
• Proven experience supporting large frontline teams across multiple sites or zones

Benefits

• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

Training + Development

Interview process

Visa Sponsorship

Security clearance