Description

The role focuses on customer service, representing JLL in a courteous, efficient, and friendly manner. It involves fostering a sense of community, welcoming employees at reception and entrances, and ensuring workspaces such as desks, conference rooms, and pantries are stocked and maintained.

In events management, you will process daily event orders, monitor room layout, décor, rentals, and catering, and accommodate last‑minute changes. You will coordinate with outside vendors, the catering manager, event organizers, and the events setup team to ensure smooth execution.

Food program support includes monthly audits, invoice verification, and quarterly KPI reporting. You will work closely with the onsite F&B manager to adjust food order quantities based on headcount and guest needs, and ensure high‑quality food service for the office and events.

Site operations require implementing industry best practices, conducting inspections, and seeking improvements in operational standards and cost effectiveness. Responsibilities also cover preparing monthly waste and energy management reports and acting as the regional SME for events management.

Health and safety duties involve maintaining the site induction register, training vendors and employees, and ensuring compliance with insurance, legal, and safety obligations. Vendor management tasks include assisting the facilities manager with procurement, overseeing contractor performance, and maintaining the vendor register.

Finance management entails handling purchase orders, processing invoices, and managing vendor payments in JDE, ensuring all financial requirements are completed accurately and timely.

• Manage multiple priorities in a fast‑paced environment
• Represent JLL courteously in all customer and employee interactions
• Welcome employees, monitor workspaces, and ensure facilities are stocked
• Process daily event orders and coordinate layouts, décor, rentals, and catering
• Handle event changes and last‑minute requests efficiently
• Collaborate with catering managers, vendors, and event organizers for timely delivery
• Conduct monthly food program audits, verify invoices, and support KPI reporting
• Perform site inspections, maintain operational standards, and generate waste/energy reports
• Assist in vendor procurement, oversee contractor performance, and maintain vendor register
• Manage purchase orders, invoice processing, and vendor payments in JDE

Requirements

Candidates should have at least 1–2 years of relevant experience in hospitality, facility or property management, operations, or commercial real estate. Required skills include proficiency with Microsoft Word, Excel, PowerPoint, strong English communication, and adaptability to new technology.

Personal attributes sought are exceptional customer service, the ability to manage multiple priorities in a fast‑paced environment, strong collaboration and interpersonal skills, and the capability to work under pressure with limited supervision.

• 1–2 years of relevant experience in hospitality, facility/property management, operations, or commercial real estate (preferred)
• Proficiency with Microsoft Word, Excel, and PowerPoint
• Strong verbal and written English communication
• Ability to adapt to new devices, technology, and applications
• Exceptional customer service skills and professionalism
• Highly collaborative with strong interpersonal skills
• Work well in a team and under pressure with limited supervision

Benefits

JLL empowers you to shape a brighter way by combining world‑class services, advisory, and technology for clients. The company is committed to hiring talented people, helping them thrive, grow meaningful careers, and find a place where they belong.

Training + Development

Interview process

Visa Sponsorship

Security clearance