Line management responsibility for all relevant sub-contractors
Manage site team to ensure appropriate site cover & escalate if necessary. Including Engineer holiday approval, sickness reporting, parental leave approval etc.
Ensure all passes are approved on Amazon’s Right Crowd & ensure full site induction is complete before work commences, this may include yard access.
Attend daily/weekly/monthly meetings as formally agreed and requested.
Read all subcontractor worksheets and escalate any issues with Contractor Manager
Work with on site planner to provide input into any planning/ scheduling including any adjustments/corrections & WO allocation to the delivery team.
Ensure dynamic risk assessments are completed for jobs that are not covered by CBRE site risk assessments.
Ensure site team follow all QHSE procedures; including provision, use & inspection of PPE.
Accountable day-to-day to the relevant client contacts
Preparation, control and monitoring of the service agreement in accordance with the client’s budgetary agreement.
Help prepare any quotes for additional subcontractor works & upload any quotes to Web Quote for Client Approval.
To compile and maintain all required management information/records relating to company, health and safety and other related records. This includes asset register, emergency plans and all related records and management reports.
Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained and constantly improved for the full range of buildings.
Notify all subcontractors of their planned visit dates in conjunction with the CBRE OP18 document, and as agreed with the Contract Manager.
To proactively manage risk and deal with insurance issues on site.
To liaise with local authorities as appropriate
Manage WO completion via client systems.
Ensure that a work order is in place for all jobs completed by the site team prior to work commencing.
Responsibility to ensure Site Compliance and QHSE procedures adhered to
First point of contact for any Engineer pay issues – coach Engineers to check timesheet submissions first and the contact the helpdesk.
Obtain customer approval for all Engineer & FC overtime and ensure it is charged back e.g., staying late, assistance with shutdowns and extra works.
To manage major work programmes on site, acting as the liaison point for all parties involved
Recruitment – support Contract Manager with recruitment process.
Request RAMS from subcontractors 2 weeks before due visit date and submit onto system for approval at least 48 hours before service visit.
Support with providing solutions to any issues which may arise and ad-hoc activities that may require your input.
Manage use of Avetta including employee & work order compliance
Ensure that all subcontractor logbooks are compliant with CBRE / Client procedures and demonstrate this at sub-contractor logbook audits.
Ensure that sub-contractors have been monitored as per client/ CBRE procedures (OP63)
Identify other opportunities for continuous improvement and inform Contract Manager / client
Ensure any requests change to site scope & services are communicated to the Contract Manager.
To ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated within the property.
Toolbox talks - monthly briefing complete and team sign off uploaded to eLogbook’s.
To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract.
Ensure all Engineer induction & ongoing QHSE & functional Training is up to date with CBRE training Matrix. Assign training in Talent Coach and ensure that it is completed.
Help organise any approved additional extra works with the sub-contractors up to £30k (>£30k classified as project).
Incident and Accident reporting including producing follow up Root Cause Analysis/ Learning from Experience to support knowledge sharing.
Complete monthly 1:1s with team, manage non–performance of site team, recognise good performance & share success stories.
To liaise with the building manager and the procurement department to ensure compilation of external contracts and ensure that all procurement needs are carried out in line with Company policy.
To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets.
Hazard reporting – ensure team submit 1 / week per person with timesheet.
Liaise with sub-contractors on any reported defects.
To further develop and maintain excellent client relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend client meetings as applicable.
Manage use of Avetta including supplier compliance, work orders and workers.
To monitor FM works onsite and liaise with service providers/sub-contractors.
CBRE - Attend Contract Manager, FM & all hands meetings / calls.
To produce management reports in accordance with the needs of the business.
Engineer Timesheets – authorize and ensure submitted to helpdesk by 09.00 Monday morning along with hazards.
To be responsible for all the health and safety compliance onsite, including that of third party services providers and maintenance records. This includes ensuring our log books are regularly updated and monitored in accordance with all the Health and Safety requirements.
Mange day to day customer relationship with site team i.e., Snr Techs & Area Manager.
Requirements
it literate
customer service
supervisory
analytical
c&g
nebosh
IT literate, together with an understanding and experience of industry specific IT Applications.
Excellent customer service, interpersonal and communication skills
Previous supervisory experience within a client environment. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable.
Analytical skills
Formal relevant C&G or equivalent qualification
High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified
Ability to work within a team and on own initiative and within a pressurised environment with excellent organisational and planning skills.
Induction: Customer Site and CBRE inductions including completion of induction checklist for both permanent and Agency staff.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Founded 1906
Year Established
Operates as the world’s largest commercial real estate services firm with a long-standing history.
100+ Countries
Global Presence
Maintains a strong presence across continents, offering market-leading research and analytics.
Specializes in property leasing, investment management, and advisory services across global markets.
Serves a diverse client base ranging from major corporations and institutions to small businesses and individual investors.
Handles a wide array of projects, including office buildings, mixed-use developments, retail centers, and industrial parks.
Known for its innovative use of technology and data to drive real estate decisions.
Operates across various sectors, with significant expertise in healthcare, retail, and logistics.
Involved in landmark deals, such as multi-billion dollar real estate transactions and major urban redevelopment projects.
Culture + Values
Respect – We act with consideration for others’ ideas and share information openly to inspire trust and encourage collaboration.
Integrity – No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for.
Service – We approach our clients’ challenges with enthusiasm and diligence, building long‑term relationships by connecting the right people, capital and opportunities.
Excellence – We focus relentlessly on creating winning outcomes for our clients, employees and shareholders.
Environment + Sustainability
97% from Properties
Emission Sources
Ninety-seven percent of emissions stem from managing and developing properties for clients.
50% Reduction
Scope 1 and 2 Emissions
Aiming to cut Scope 1 and 2 emissions by 50% by 2030.
100% Renewable
Corporate Energy
Switching to 100% renewable energy by 2025 and 100% electric vehicles by 2035.
68% Cut
Corporate Emissions
Recognized by Forbes as a U.S. Net-Zero Leader with significant emission reductions.
Committed to Net Zero greenhouse gas emissions across its value chain by 2040.
Targets validated by the Science Based Targets initiative (SBTi), aligned with limiting warming to 1.5 °C.
Inclusion & Diversity
26,000 members
EBRG Membership
The company supports a culture of belonging and respect through 26,000 employees across 22 Employee Business Resource Groups (EBRGs).
Maintain zero tolerance for discrimination in any form; insist on a workplace where everyone is treated fairly and with respect.
Foster a culture where every employee feels they belong, are heard and valued—creating a more engaged and productive workforce.
Aspire to be diverse across all dimensions to build stronger teams and better outcomes through varied perspectives, backgrounds and life experiences.