Build sustainable relationships and trust with vendors through open, proactive communication
Reviews Drivecam coaching opportunities and take action as necessary for assigned in-house drivers
Ensures drivers and/or setup technicians document damages at retrieval and return
Manages delivery & installation profit margin
Assists Drivers in change of schedule or route issues, when necessary
This role will manage tasks, daily assignments and other daily duties for temporary workers and contractors as appropriate.
This position may require field visits, ride-alongs and customer inspections
Conducts periodic safety meetings and maintains safety documents and logs.
DOT compliance for in-house drivers; monitors and documents DVIR and preventative maintenance files
Conducts performance discussions and training with direct reports
Manages purchase orders for transport vendors; permitting and set up of pilot cars and escorts where required for delivery, return, and relocation
Ensures operating standards are trained, communicated, and maintained.
Responsible for reporting and documentation related to delivery and installation
Works to schedule deliveries/pick-ups.
Manages, schedules and assigns in-house or vendor drivers in direct support of 100% on-time pick-up and delivery targets
Coordinates fleet readiness with partners to meet customer demand within assigned
Conducts business in compliance with all Environmental Health & Safety Policies.
Reviews next day/week/month deliveries and pick-ups and develops a dispatch plan
Coordinates onsite employees, or vendors and contractors for timely completion of complex installation and removal
Utilize the Net Promoter Score (NPS) feedback to communicate timely and identify process improvement opportunities.
Provides direct and indirect managerial oversight to assigned employees
Manages employee health and safety by training, observations, and regularly scheduled assessments.
Requirements
logistics
p&l
ms excel
salesforce
bachelor's
team management
3 years logistic experience. Scheduling, route planning and optimization
Experience managing a unit or departmental P+L. OR 2 years of experience with WillScot
Experience working with outside vendors, including pricing and schedule negotiations
Ability to effectively manage multiple, changing priorities in a fast-paced environment
7 years’ work experience. OR 2 years of experience with WillScot
Experience working directly with customers by phone and email. Strong customer service orientation, active listening, excellent oral/written communication
MS Office/Excel/Word/Outlook experience
Bachelor’s degree preferred
Ability to follow direction and meet deadlines in a fast-paced environment
Familiarity with CRM system or other contact management platform. Salesforce experience
Experience applying creativity to problem-solving
High school diploma, GED, or 3 years of applicable experience
Prior experience with large format temporary tented and/or fabric structures
Familiarity with DOT compliance and vehicle telematics. Hours of Service regulations, Electronic Logging Devices, permitting, etc.
The ability to travel throughout North America, including for extended periods of times.
3 years’ experience managing 10 or more employees across more than one location. OR 2 years of experience with WillScot
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Founded 1944
Year Established
Pioneered the concept of modular office spaces.
2020 Merger
Became Industry Leader
Merged with Mobile Mini, establishing a dominant presence in temporary space solutions.
$2.4B Revenue
Annual Revenue
Generated significant revenue through innovative turnkey site solutions.
260+ Locations
Branch Network
Operates across North America, maintaining a vast network of drop lots.
Pioneered the use of modular office spaces.
Rebranded in 2024 with the tagline 'Right From the Start'.
Offers solutions such as construction site offices, temporary classrooms, event spaces, and mobile healthcare clinics.
Specializes in providing modular offices, classrooms, blast-resistant modules, and climate-controlled storage units.
Culture + Values
Dedication to Health and Safety
Commitment to Inclusion and Diversity
Drive to Be Excellent
Trustworthiness and Reliability
Devotion to Our Customers
Focus on Our Community
Environment + Sustainability
7x refurbished
Modular Units Refurbished
Modular units are refurbished up to 7 times over 20 years, significantly extending their lifecycle.
400+ vehicles
Decommissioned Diesel Vehicles
Over 400 diesel vehicles were decommissioned in 2023 as part of efforts to reduce greenhouse gas emissions.
20% GHG reduction
CNG Truck Emissions
Piloting compressed natural gas (CNG) trucks that reduce greenhouse gas emissions by approximately 20% compared to diesel alternatives.
100M sq ft
Reusable Units Leased
Leasing over 100 million square feet (~2,000 football fields) of reusable units, minimizing waste and promoting circularity.
Improve energy efficiency of products through innovation and customer collaboration in energy-efficiency reporting
Minimize waste sent to landfills via reuse, recycling, waste characterization studies, reducing packaging and single-use products
Board-directed ESG strategy since 2020 focused on environmental responsibility and set for inaugural Corporate Responsibility Report in 2024
Greenhouse gas and waste tracking baseline established in 2022; piloting alternative fuel vehicles, replacing older vehicles with efficient or electric alternatives
Inclusion & Diversity
Since 2022
ESG Strategy Implementation
The company has formally integrated inclusion and diversity as a key aspect of its ESG strategy since 2022.
3.3★ Rating
Glassdoor D&I Rating
The company holds a 3.3-star rating for Diversity & Inclusion on Glassdoor, based on 346 ratings.
Inclusiveness Resource Teams: Women of WillScot (WOW), BOLD (Black Organization for Leadership & Direction), Veterans United, Hispanos, PRISM
Ongoing oversight and dedicated roles for DEI, with training on respectful communication, bystander intervention, whistleblower protection
No gender representation percentages publicly disclosed, but structured focus on improving inclusion and diversity across all levels as part of ESG pillars