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Account Manager
Peoplespace - A Best In Class Haworth Partner
Managing and growing strategic accounts in the commercial furniture industry, including customer servicing, project management, sales, and industry knowledge.
19d ago
$85,000
Intermediate (4-7 years)
Full Time
San Jose, CA
Office Full-Time
Company Size
90 Employees
Service Specialisms
Interior Design
Space Planning
Furniture Solutions
Workplace Strategy
Project Management
Construction Management
Move Management
Construction Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
product spec
quotes
customer follow-up
project oversight
service contracts
client coordination
- Develops plans and product specifications either on own or through work with the design department; produces detailed, accurate and professional looking quotes through own effort or in conjunction with dealership personnel (designers, project managers, etc.) and presents these to the customer in a timely manner
- Provides frequent and regular follow-up with customer regarding information for products and services including all support for customer’s requests
- Oversees all customer projects and work orders; directs dealer team for implementation of customer orders and service requests
- Works with service departments to develop service contracts to present to customer when complex services are sold (design, for instance) or for major projects (installation, design, project mgmt)
- Provides frequent and regular status reports to customer regarding project and work order status
- Single point-of-contact for coordinating all dealer activities, services, orders and personnel for each assigned account
- Presents new products and services to customer, and exposes customer to new opportunities to purchase goods and services from dealership
- Ensures standards of performance are met for all customer work activities
- Responsible for all client relations and on-going relationships with client personnel, and client third parties (contractors, A&D firms, etc.)
- Establishes costs and sell amounts for all account products and services, based on contract pricing, gross margin guidelines and established service pricing; is responsible for “cost-of-sale” against account purchases
- Works collaboratively with client and client’s third-party firms, including A&D firms, interior contractors, electrical and communication engineers, customer’s IT group, etc.
- Manages team assignments to ensure work load activities are appropriately balanced and supported
What you bring
communication
bachelor’s degree
contract furniture
interior design
commercial sales
haworth products
- Polished communication skills
- Bachelor’s degree, or equivalent combination of education and experience
- Understands contract furniture processes, including order preparation, project management, order management and delivery/installation
- Strong knowledge of interior design field and current practices
- Minimum 3 – 5 years Commercial Furniture Sales experience
- Excellent interpersonal skills
- Experience with Haworth products preferred
- Demonstrated space planning and project management ability
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- yes, background checks will be conducted for the selected candidate.
Company
Overview
- A dynamic partner to Haworth, known for delivering cutting-edge workplace design and solutions.
- Focus on fostering creativity, collaboration, and productivity, transforming office environments.
- Specializes in designing and delivering high-impact commercial spaces, from workplaces to educational facilities.
- Expertise in integrating technology seamlessly into workplace environments, enhancing efficiency.
- Collaborates with global brands, ensuring every project is an inspired reflection of the client's vision.
- Combines design intelligence and functional expertise to help clients create environments that energize people.
- People are at the heart of everything we do.
- Collaboration and trust are the foundation of our relationships.
- We prioritize creativity, adaptability, and a focus on innovative solutions.
- We deliver value through the expertise and passion of our team.
- We strive for excellence in everything we do, with a commitment to continuous improvement.
2030
Net-Zero Target
The company aims to achieve net-zero emissions by this year, showcasing its commitment to environmental responsibility.
- They are committed to reducing their carbon footprint and improving sustainability across their operations.
- The company has implemented sustainable product solutions, focusing on energy efficiency and materials that minimize environmental impact.
- They actively collaborate with suppliers and manufacturers who align with their environmental goals.
- They promote waste reduction and recycling in their operations, particularly within their office design and furniture solutions.
- A strong commitment to building a diverse and inclusive workforce exists.
- Recruitment strategies are in place to ensure diverse candidate pools.
- Gender balance is a key focus, with efforts to increase representation in leadership roles.
- Progress towards diversity goals is tracked and measured, with a commitment to transparency and accountability.
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