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Leasing Manager
Campus Advantage
Manage leasing team and operations to maintain high occupancy in student housing.
9d ago
$20 - $23
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Knoxville, TN
Onsite
Company Size
500 Employees
Service Specialisms
Property Management
Student Housing
Real Estate Investment
Leasing
Operations Management
Development
Construction Management
Sector Specialisms
Student Housing
Commercial Real Estate
Hotel
Land
Retail
Role
What you would be doing
leasing database
marketing materials
strategic planning
team management
customer service
campus events
- Establish and nurture relationships with prospective residents and integral partnerships.
- Develop and implement leasing strategies to increase occupancy rates and renewal rates.
- Create and maintain positive relationships with current and prospective residents, as well as with local universities and colleges.
- Promptly input executed lease files into the leasing database and physical files.
- Coordinate, staff, and attend campus events related to on/off campus housing.
- Maintain leasing files and ensure records are accurate and complete.
- Assist with recruiting, hiring, and new talent acquisition initiatives.
- Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
- Routinely update marketing material and leasing documents to ensure accuracy.
- Serve as a motivational leader to drive sales and meet objectives daily.
- Create and implement an annual marketing plan and evaluate performance outcomes.
- Manage the leasing team and ensure they are meeting leasing goals and providing excellent customer service to prospective residents.
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Conduct property tours and assist prospective residents with the leasing process, including lease signings and move-in processes.
What you bring
ms office
entrata
bachelor's degree
sales experience
problem solving
adaptability
- Possess exemplary relationship-building and networking skills.
- Computer skills required: Computer literacy with working knowledge of MS Office and Entrata.
- The employee must occasionally lift and/or move up to _25_ pounds
- Demonstrated above-average verbal and written communication skills.
- Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
- Demonstrate a thorough understanding of sales best practices.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Frequently required to walk
- Bachelor's Degree from a four-year college or university preferred.
- Continually required to utilize hand and finger dexterity
- Minimum of 2 years of sales experience, strongly preferred in Student Housing.
- Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
- Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
- Prioritize and delegate tasks using effective time management skills.
- Continually required to talk or hear
- Problem-Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Competitive 401K match
- Summer Friday program for corporate positions
- Paid sick leave for all employees
- Foundations peer cohort onboarding and mentoring program
- Paid parental leave
- MOJO monthly team events
- Flexible Spending Accounts (FSA)
- Health Savings Accounts (HSA) with generous company contribution
- EAP and LifeCare program for employees and family members Paid volunteer time
- Competitive and flexible medical, dental, and vision plans
- Paid vacation time and holidays
- Leadership conferences and workshops
- Voting leave
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
- Founded with a vision to transform student housing into a more innovative, student-focused experience.
- Leads the industry in student housing solutions, managing properties that cater to modern academic lifestyles.
- Known for providing comprehensive property management services, ranging from leasing to operational efficiency.
- Specializes in both on-campus and off-campus housing, creating living spaces that foster community and convenience.
- Over the years, the company has expanded its portfolio across the United States, partnering with universities to deliver high-quality housing options.
- Recognized for their commitment to delivering properties that enhance the academic and social experiences of students.
- Focused on creating environments that meet the evolving needs of both students and universities, including innovative amenities and flexible living arrangements.
- We live the Golden Rule, always trying to do the right thing to make our families proud.
- We believe that learning is a lifelong endeavor, and we strive to stay ahead through innovations.
- We desire to do our best, and we never, ever give up.
- We attract and charm others through our success and outlook on life. We take our work and our communities, but not ourselves, seriously.
- No publicly stated net‑zero target or timeline found.
- Supports Pencils of Promise with annual donations directed to school construction, secondary scholarships, and educational program development.
- Provides paid volunteer time each quarter; employees have dedicated days for community and environmental service support.
- No quantitative sustainability goals, emissions data, or energy‑use reduction metrics publicly disclosed.
2023 Grant Awarded
Innovation in Diversity
Recognized with the NAA 2023 Innovation in Diversity, Equity and Inclusion Grant for the #YOUBELONG Campaign.
3.2/5 Overall Rating
Glassdoor D&I Score
Received a Glassdoor Diversity & Inclusion rating of 3.2/5 based on 86 employee ratings.
3.9/5 Men Rating
Glassdoor Men Score
Male employees rated Diversity & Inclusion 3.9/5, as reported on Glassdoor.
2.8/5 Women Rating
Glassdoor Women Score
Female employees rated Diversity & Inclusion 2.8/5, as reported on Glassdoor.
- Maintains an active Diversity, Equity & Inclusion committee with DEI ambassadors across the organization.
- Hosts live DEI discussions and educational programming for employees.
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