Workplace Lead

Description

• Raise work orders for repairs and retifircation, book handment and maintenance personnel as needed while being the point of contact for the Facilities Management team
• Ensure meeting room floors are maintained in a pristine and clutter-free way, ensure rooms are set up ready for each booking
• Book meeting room spaces specifically for high-profile managers and Board of Directors, ensuring premium service standards
• Liase with Executive Assistant to organise events, coordinate catering services and registering of guests
• Ensure adherence to client's workplace guideline to create a welcoming, safe and productive workplace
• Support the delivery of internal general service for our employees across a range of different disciplines including Property, Facilities, Workspace, event management, desk and parking booking, AV/VC issues and general building orientation
• Manage and train the mailroom coordinators and receptionists, conduct performance reviews and set goals with each team member
• Build relationships and rapport with key stakeholders, ensuring minimal escalations

Requirements

• Prior experience managing meeting room services is desirable
• Well-developed time management and project management skills, ability to meet deadlines and coordinate others
• Display flexibility in availability to ensure coverage on all conference floors and maintain work standards
• Previous experience in hospitality, or high-end corporate concierge services
• Work with ANZ Experience Lead on processes and procedures
• Excellent interpersonal skills and ability to manage relationships and expectations
• Proven experience managing a small team of employees

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance