Client Concierge Coordinator

Description

• Work closely with the development and property management teams to obtain accurate utility and address information for tenants.
• Provides timely responses in a professional, customer service-oriented fashion that resolves core issues as efficiently as possible.
• Provide concierge services to new tenants and follow the onboarding process.
• Work with municipalities to understand business license and signage permitting processes.
• Record contact and activities in Salesforce.
• Prepare onboarding documents for industrial tenants.
• Collect regional service provider information to share with tenants during the onboarding process.

Requirements

• Strong interpersonal, verbal and written communication skills.
• Ability to work with internal team members across multiple departments.
• 2+ years Property Management experience
• Possess excellent attention to detail, great organizational skills and the ability to multi-task.
• Ability to demonstrate a confident and positive approach when interacting with team members and tenants.
• Able to approach situations both logically and creatively.
• 3-5 years customer service or sales experience
• Able to work in a fast-paced work environment, managing a variety of tasks simultaneously.

Benefits

• Childcare Reimbursement
• A selection of comprehensive medical, dental, and vision plans
• 401k with 100% match up to 6%, immediately vested upon enrollment
• Free catered lunches + fully stocked kitchen
• $2,000 annual HRA and HSA contribution
• Wellness Spending Account
• Living Generously program with 100% charitable contribution match
• Parental Paid Leave
• On-site gym
• Scholarships and paid professional development
• Mental Health Reimbursement
• Cellphone Reimbursement
• Flexible Spending Account

Training + Development

Interview process

Visa Sponsorship

Security clearance