Field Support Technician at Clayco in St Louis, MO | Kablio

Role

Description

mesh installation

printer management

remote support

health checks

troubleshooting

preventative maintenance

Provide day to day support to our remote Jobsites
Physical Installation of full site Mesh networks
Manage printer hardware and software throughout our jobsites
Work with ISP vendors and managed services support partners to resolve technical problems
Perform regular health checks on equipment at remote sites.
Provide technical assistance for project planning and support.
Use diagnostic utilities, knowledge bases, and internet resources to document and create troubleshooting processes that can be utilized by others.
Contribute to company vision and direction by helping improve technical practices.
Prioritize problems and incidents and escalate to internal teams
Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine and resolve problems received from clients local and remote.
Perform post-resolution follow-ups to requests and incidents
Provide training on software, hardware, and systems to Clayco Team Members
Provide feedback on recurring incidents to engineering and development teams
Preventative maintenance, including checking and cleaning of workstations, printers, and peripherals
Create and document training materials and knowledge articles
Identify and inform Leadership of recurring Incidents.

Requirements

cisco av

meraki

servicenow

microsoft

cellular tech

it experience

If you are looking for fast paced technical work that provides the opportunity for travel across the United States, look no further than Clayco. This position assists and provides IT services to internal customers located at our jobsites around the country. Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position requires the ability to identify and organize tickets and requests according to priority. Travel is usually planned in advance, but issues can arise which could warrant immediate travel to one or more local or remote locations.

Basic Knowledge of Cisco AV Room kits (Webex)
Physical Installation of Meraki networks
Experience with cellular technologies (cradlepoints, hotspots)
Basic knowledge of Microsoft products (Windows, Office)
This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, which includes mandatory drug testing.
Adaptive and willing to learn business processes
Basic MS Office Suite/iOS support
Self-starter with the ability to workwithout direct supervision
First line of troubleshooting for remote networks
Experience using enterprise ticketing system (ServiceNow)
Lift and move heavy objects (50+ lbs)
Effective communication skills and deductive reasoning ability
Ability to use hand and power tools
Basic understanding of Design and Construction delivery process
1 to 4 years of experience in IT
Strong interpersonal and communication skills
Knowledge of AV solutions
Our clients and projects are nationwide – Travel will be required.

Benefits

2025 Best Places to Work – St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!
Discretionary Annual Bonus: Subject to company and individual performance.
60% plus Travel

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

candidates selected will undergo a comprehensive background check, including mandatory drug testing.

Company

Overview

$7.6B Revenue

Revenue Achievement

Generated over $7.6 billion in revenue in 2024 with extensive project work across multiple sectors.

394M sq ft

Built Space

Over 394 million square feet of built and renovated space across numerous projects.

Founded in 1984 by Bob Clark in St. Louis, the company grew rapidly with integrated design‑build services.
Moved headquarters to Chicago in 2013, expanding reach across North America.
Launched Clayco Compute in 2025, focusing on mission‑critical data center construction with 57 active projects.
Specializes in Commercial, Industrial, Institutional, Residential & Hospitality, Life Sciences, Data Center and Manufacturing sectors.
Typical projects include large‑scale data centers, life sciences facilities, manufacturing plants and hospitality developments.
Known for pioneering fast‑track, tech‑enabled design‑build methods—using BIM, drones and modular solutions.
Integrated subsidiaries cover architecture (Lamar Johnson Collaborative), concrete (Concrete Strategies), and façade systems (Ventana).
Handles end‑to‑end delivery—from site acquisition and financing through design, engineering and self‑performed construction.
Stands out for fully integrated project delivery, overlapping design and build phases to boost efficiency and innovation.

Culture + Values

Treat others as they would want to be treated.
Employ the best and brightest in the industry and embrace their passion, creativity, and ideas, while providing them with the latest technology.
Forge real partnerships with suppliers and subcontractors through better project management and fair bidding practices.
Adhere to a zero-tolerance hard-hat policy and implement industry-leading safety practices.
Think of the communities where projects are built as their own, focusing on enhancing them through sustainability practices and programs that give back.
Create and innovate by balancing art and science holistically and intelligently.
Tear down obstacles, outdated methods, and outdated thinking, replacing them with new ideas and transformational solutions.
See work through the eyes of the people who will use it every day.
Build powerful structures with impacts that reach far beyond the walls.

Environment + Sustainability

42%

Scope 1 & 2 Reduction Target

Targeting a 42% reduction in absolute Scope 1 and 2 emissions by 2030 compared to the 2021 baseline.

51.6%

Scope 3 Per SF Reduction

Aiming to reduce Scope 3 emissions from purchased goods and sold products by 51.6% per square foot by 2030.

95+

LEED-Certified Projects

Over 95 projects have been certified under the LEED program, showcasing commitment to sustainable design and construction.

4.85M tCO₂e

2023 Scope 3 Emissions

Reported Scope 3 emissions in 2023 amount to 4,852,977 metric tons of CO₂ equivalent.

Pledged to SBTi Net‑Zero Standard, targeting net‑zero GHG emissions.
2023 reported emissions: Scope 1 14,487 tCO₂e; Scope 2 3,691 tCO₂e.
VP of Sustainability hired to oversee holistic emissions reduction strategy and sustainable training.
Pillars: energy & carbon, water & ecology, circular economy, wellbeing, innovation; 2023 progress on Scope 1 & 2 reduction and Scope 3 target‑setting.

Inclusion & Diversity

Over 360 Subcontractors

Diverse subcontractor network

Clayco maintains a network of over 360 prequalified minority- and women-owned (MBE/WBE) and other diverse subcontractors in 2023, reflecting a strong commitment to inclusive business practices.

275 Women Employees

Women's professional development

Clayco supports approximately 275 women employees through programs like ClaycoNOW, which focuses on networking, career development, and leadership empowerment.

20% DBE Goal Exceeded

Diverse business participation

Clayco achieved a 20% DBE (Disadvantaged Business Enterprise) goal on projects like Penn State East Halls Phase 2C, surpassing the required 15% target.

9% Construction Workforce

Women in construction

Reflecting broader industry trends, women make up just 9% of the U.S. construction workforce, but Clayco is committed to fostering equal opportunity through its inclusive culture.

A program breaking barriers of race, income, and gender for employees, MBE/WBE partners, and communities.
Active participation in workforce development through partnerships with organizations like CCDI, NSBE, NOMA, and the NAACP, along with internal initiatives like PIVOT and Clayco Connects.

Articles

Recent Graduates and Young Professionals

Interns

A New Era at Clayco: Welcoming New Leadership & Business Unit

Celebrating International Women’s Day with Clayco (NOW)

Clayco to expand in St. Louis, investing $50 million and creating 400 new jobs

Role

Description

mesh installation

printer management

remote support

health checks

troubleshooting

preventative maintenance

Provide day to day support to our remote Jobsites
Physical Installation of full site Mesh networks
Manage printer hardware and software throughout our jobsites
Work with ISP vendors and managed services support partners to resolve technical problems
Perform regular health checks on equipment at remote sites.
Provide technical assistance for project planning and support.
Use diagnostic utilities, knowledge bases, and internet resources to document and create troubleshooting processes that can be utilized by others.
Contribute to company vision and direction by helping improve technical practices.
Prioritize problems and incidents and escalate to internal teams
Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine and resolve problems received from clients local and remote.
Perform post-resolution follow-ups to requests and incidents
Provide training on software, hardware, and systems to Clayco Team Members
Provide feedback on recurring incidents to engineering and development teams
Preventative maintenance, including checking and cleaning of workstations, printers, and peripherals
Create and document training materials and knowledge articles
Identify and inform Leadership of recurring Incidents.

Requirements

cisco av

meraki

servicenow

microsoft

cellular tech

it experience

Basic Knowledge of Cisco AV Room kits (Webex)
Physical Installation of Meraki networks
Experience with cellular technologies (cradlepoints, hotspots)
Basic knowledge of Microsoft products (Windows, Office)
This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, which includes mandatory drug testing.
Adaptive and willing to learn business processes
Basic MS Office Suite/iOS support
Self-starter with the ability to workwithout direct supervision
First line of troubleshooting for remote networks
Experience using enterprise ticketing system (ServiceNow)
Lift and move heavy objects (50+ lbs)
Effective communication skills and deductive reasoning ability
Ability to use hand and power tools
Basic understanding of Design and Construction delivery process
1 to 4 years of experience in IT
Strong interpersonal and communication skills
Knowledge of AV solutions
Our clients and projects are nationwide – Travel will be required.

Benefits

2025 Best Places to Work – St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!
Discretionary Annual Bonus: Subject to company and individual performance.
60% plus Travel

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

candidates selected will undergo a comprehensive background check, including mandatory drug testing.

Company

Overview

$7.6B Revenue

Revenue Achievement

Generated over $7.6 billion in revenue in 2024 with extensive project work across multiple sectors.

394M sq ft

Built Space

Over 394 million square feet of built and renovated space across numerous projects.

Founded in 1984 by Bob Clark in St. Louis, the company grew rapidly with integrated design‑build services.
Moved headquarters to Chicago in 2013, expanding reach across North America.
Launched Clayco Compute in 2025, focusing on mission‑critical data center construction with 57 active projects.
Specializes in Commercial, Industrial, Institutional, Residential & Hospitality, Life Sciences, Data Center and Manufacturing sectors.
Typical projects include large‑scale data centers, life sciences facilities, manufacturing plants and hospitality developments.
Known for pioneering fast‑track, tech‑enabled design‑build methods—using BIM, drones and modular solutions.
Integrated subsidiaries cover architecture (Lamar Johnson Collaborative), concrete (Concrete Strategies), and façade systems (Ventana).
Handles end‑to‑end delivery—from site acquisition and financing through design, engineering and self‑performed construction.
Stands out for fully integrated project delivery, overlapping design and build phases to boost efficiency and innovation.

Culture + Values

Treat others as they would want to be treated.
Employ the best and brightest in the industry and embrace their passion, creativity, and ideas, while providing them with the latest technology.
Forge real partnerships with suppliers and subcontractors through better project management and fair bidding practices.
Adhere to a zero-tolerance hard-hat policy and implement industry-leading safety practices.
Think of the communities where projects are built as their own, focusing on enhancing them through sustainability practices and programs that give back.
Create and innovate by balancing art and science holistically and intelligently.
Tear down obstacles, outdated methods, and outdated thinking, replacing them with new ideas and transformational solutions.
See work through the eyes of the people who will use it every day.
Build powerful structures with impacts that reach far beyond the walls.

Environment + Sustainability

42%

Scope 1 & 2 Reduction Target

Targeting a 42% reduction in absolute Scope 1 and 2 emissions by 2030 compared to the 2021 baseline.

51.6%

Scope 3 Per SF Reduction

Aiming to reduce Scope 3 emissions from purchased goods and sold products by 51.6% per square foot by 2030.

95+

LEED-Certified Projects

Over 95 projects have been certified under the LEED program, showcasing commitment to sustainable design and construction.

4.85M tCO₂e

2023 Scope 3 Emissions

Reported Scope 3 emissions in 2023 amount to 4,852,977 metric tons of CO₂ equivalent.

Pledged to SBTi Net‑Zero Standard, targeting net‑zero GHG emissions.
2023 reported emissions: Scope 1 14,487 tCO₂e; Scope 2 3,691 tCO₂e.
VP of Sustainability hired to oversee holistic emissions reduction strategy and sustainable training.
Pillars: energy & carbon, water & ecology, circular economy, wellbeing, innovation; 2023 progress on Scope 1 & 2 reduction and Scope 3 target‑setting.

Inclusion & Diversity

Over 360 Subcontractors

Diverse subcontractor network

Clayco maintains a network of over 360 prequalified minority- and women-owned (MBE/WBE) and other diverse subcontractors in 2023, reflecting a strong commitment to inclusive business practices.

275 Women Employees

Women's professional development

Clayco supports approximately 275 women employees through programs like ClaycoNOW, which focuses on networking, career development, and leadership empowerment.

20% DBE Goal Exceeded

Diverse business participation

Clayco achieved a 20% DBE (Disadvantaged Business Enterprise) goal on projects like Penn State East Halls Phase 2C, surpassing the required 15% target.

9% Construction Workforce

Women in construction

Reflecting broader industry trends, women make up just 9% of the U.S. construction workforce, but Clayco is committed to fostering equal opportunity through its inclusive culture.

A program breaking barriers of race, income, and gender for employees, MBE/WBE partners, and communities.
Active participation in workforce development through partnerships with organizations like CCDI, NSBE, NOMA, and the NAACP, along with internal initiatives like PIVOT and Clayco Connects.

Articles

Recent Graduates and Young Professionals

Interns

A New Era at Clayco: Welcoming New Leadership & Business Unit

Celebrating International Women’s Day with Clayco (NOW)

Clayco to expand in St. Louis, investing $50 million and creating 400 new jobs