Receptionist (part time) at Infopro Digital in Ellesmere Port, England, United Kingdom | Kablio
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Receptionist (part time)
Infopro Digital
Designs B2B content, data & tech solutions for professionals across key industries, globally.
Answer multi‑line switchboard, greet visitors and provide admin support (Wed‑Fri).
20 days ago ago
Experienced (8-12 years), Junior (1-3 years), Expert & Leadership (13+ years)
Part Time
Ellesmere Port, England, United Kingdom
Office Full-Time
Company Size
4,000 Employees
Service Specialisms
Construction & public sector
Automotive
Risk & insurance
Industry
Distribution
Sector Specialisms
Construction & Public Sector
Automotive
Risk & Insurance
Industry
Distribution
Role
Description
crm management
call handling
stock management
reception duties
Use CRM system to identify customers, access relevant information, and transfer calls to the appropriate person or department
Answer incoming calls and maintain a rapid response rate in line with agreed service standards
Order and maintain stocks of relevant office supplies
Perform reception duties in an efficient, professional and courteous manner
Requirements
microsoft office
initiative
multi‑tasking
communication
detail
pressure
Able to work under own initiative
Excellent at multi tasking
Experience on a reception desk and managing a high volume of calls is desirable
Attention to detail (accuracy is paramount)
Excellent written and verbal communication
Good organisational and time managements skills
PC literacy, with experience using Microsoft Office Suite
To be able to work well under pressure
Communicate and liaise verbally between customers/suppliers/visitors and relevant staff, and interpret and respond clearly and effectively
Pleasant and professional communication style at all times
Benefits
Great company culture that offers professional development, training and regular social events
Volunteering days
25 to 30 days holiday (pro-rated for part time)
Day off for your birthday
Pension and Life Assurance
Purchase extra holidays
3pm finish on a Friday
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
€580 m
Annual Revenue
The company generates around €580 million annually from its global operations.
40+
Acquisitions
Over 40 strategic acquisitions have contributed to its growth and expanded its portfolio.
35 Countries
Global Reach
Its US arm, with roots in 1946, now serves customers in 35 countries with oil, tyre, and repair data.
Since 2016
Backed by Investors
Privately held and supported by Towerbrook since 2016, enabling significant expansion.
Began with a mission to deliver targeted information and software to professional communities.
Headquartered in Gentilly, France, it operates in 18 countries with teams on five continents.
Offers a broad portfolio: SaaS platforms, technical databases, digital tools, lead-generation services, and specialist trade shows.
Professional expertise spans five sectors: construction/public sector, automotive, risk & insurance, industry, and distribution.
Typical projects include publishing media, building compliance databases, automotive solutions, and running global industry events.
Culture + Values
50/50 overall
Gender Parity
Aiming for equal representation of men and women in the workforce across all levels by 2024.
50% women
Women in Management
Target to have half of leadership positions held by women by 2024.
18–20 countries
Global Presence
Operates across multiple countries to unite diverse teams and foster international collaboration.
49% seniority
Employee Tenure
A significant portion of employees have over five years of seniority, indicating strong retention and loyalty.
Entrepreneurial spirit: initiative encouraged and real responsibility entrusted to employees
Equal-opportunity recruitment and career development, including for people with disabilities
Environment + Sustainability
Since 2015
ISO 14001 Certification
Achieved ISO 14001 certification for all listed activities in France.
Seven targets 2024–2027
Operational Sustainability Goals
Initiated seven sustainability targets focusing on carbon reduction, resource efficiency, and stakeholder engagement.
2.75 Mt CO₂e in 2023
Carbon Emissions Report
Reported combined Scope 1 and Scope 2 emissions of 2.75 million metric tons of CO₂ equivalent.
Score 42–45
DitchCarbon Ranking
Achieved a score of 42–45 on DitchCarbon, outperforming approximately 88% of industry peers.
Reducing carbon emissions (including digital), sustainable trade‑shows and events
Joined UN Global Compact in 2023
Supporting landlord environmental certification
Reducing vehicle‑fleet carbon footprint
Sustainable print lifecycle
Sustainable trade‑show plan
Digital‑hosting carbon management
Employee ISO 14001 awareness
Inclusion & Diversity
50% Women in Management
Gender Parity Target
Aim to achieve 50% female representation in management roles by 2024.
49% Staff Seniority
Experienced Workforce
49% of employees have five or more years of seniority within the organization.
2024 Management Target
Timeline for Gender Parity
Target to achieve 50% women in management roles by the year 2024.
Equal-opportunity policy from recruitment through career development, including disability inclusion
Mentoring programmes: ‘Nos Quartiers ont du Talent’ in France for underprivileged graduates
UK Foundation supports youth charities like Centrepoint; employees fundraise
Disability-awareness during European Disability Employment Week and DuoDay job-shadowing initiatives
Articles
Infopro Digital Wikipedia
Infopro Digital Crunchbase Profile
Infopro Digital Contact Us (recruitment)