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Salesforce Administrator
Associa
Support sales & support teams by managing Salesforce, handling issues, and automating processes.
7d ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Richardson, TX
Office Full-Time
Company Size
15,000 Employees
Service Specialisms
Community Management
Property Management
Consulting
Technical Services
HOA Management
Employee Development
On‑Call Maintenance
Roadside Assistance
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
salesforce docs
flow automation
user support
metrics reporting
user training
contract management
- Maintain and enhance Salesforce documentation, user guides, and knowledge base
- Assist in creation of Flows for automation to better support front end user efficiency
- Assist in maintaining field, layouts, profiles, sharing rules and other back end elements of Salesforce.
- Manage and resolve Salesforce user-submitted support cases in a timely and efficient manner
- Monitor and report on performance and pipeline metrics, providing data-driven insights
- Assist in onboarding and training of new users on best practices and company-specific processes
- Collaborate with other departments to support broader Salesforce initiatives and enhancements
- Oversee contract and template management within Salesforce, ensuring accuracy and consistency
- Administer lead & case routing rules to ensure timely and accurate follow-up
What you bring
salesforce
microsoft office
1-2 years
admin certification
communication
detail-oriented
- Ability to manage multiple projects and prioritize tasks in a fast-paced environment
- High level of professionalism and accountability in handling sensitive data and deadlines
- Strong attention to detail, with excellent organizational and time management skills
- 1-2 years of experience in a Salesforce Admin, sales operations, or administrative support role
- Comfortable working independently and collaborating across teams
- Outstanding communication skills—both written and verbal
- Solid understanding of Salesforce fundamentals; Salesforce Administrator Certification is a plus
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
1979
Year Founded
The company was established in 1979 in Dallas.
300+ Branches
Branches Globally
Associa has expanded to over 300 locations worldwide through steady growth and acquisitions.
7.5M Residents
Residents Served
They provide property management services to over 7.5 million residents globally.
- It emerged as a pioneer in comprehensive community management.
- It oversees operations for homeowners associations, condos, master-planned communities, and mixed-use developments.
- Its financial backbone supports large-scale budgeting, accounting, insurance, and administrative services.
- Routine projects include maintenance coordination, property restoration, lifestyle programming, and financial oversight.
- They’ve built a proprietary training platform, Associa University, to upskill staff and maintain service excellence.
- Unusually, they've integrated social sponsorships—like youth-sports grants—to enhance neighborhood engagement.
- Service
- Innovation
- Family
- Integrity
- Loyalty
$100,000
Disaster Relief Contribution
Provided disaster relief funds to support communities affected by Central Texas floods in July 2025.
- No explicit net‑zero or sustainability targets found on corporate site
- Corporate Responsibility section highlights support for communities during disasters
- No specific data‑driven environmental goals or net zero target date publicly disclosed
58% female
Employee Demographics
Refers to the percentage of female employees in the company's workforce.
52% people of color
Employee Diversity
Indicates the percentage of employees who identify as people of color.
- Established Associa Women’s Network to support women’s career growth and education
- Established Associa Multicultural Network to support cultural and ethnic understanding
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