Service Technician VIC at Rheem Australia in Moorabbin, Victoria, Australia | Kablio

Role

Description

product training

after‑sales support

installation

compliance

problem diagnosis

commissioning

Maintain knowledge and attend Rheem training across the full product range include Rheem, Vulcan, Raypak, Edwards and Solahart
Respond to all allocated after sales calls with a professional, pleasant, outgoing manner, mindful at all times of the importance of our customer
Ensure our products are installed and operate within the design specifications and relevant standards
Evaluate and rectify the appliance problem efficiently and accurately and or install and commission an appliance in accordance with the quotation

Requirements

plumbing

gas servicing

electrical license

refrigeration

driver's licence

tech savvy

Trade qualification in Plumbing and Gas Servicing
Additional restricted Electrical license or Trade qualification in Refrigeration
Comfortable use of electronic communication/information devices.
Current drivers licence
Fully equipped and maintained van + tools + phablet + uniform

Benefits

Great salary packaging options and discounts on Rheem products
Ongoing training, support, supervision, and career advancement opportunities
Access to our Employee Assistance Program and Safety and Wellbeing initiatives.
Hourly rate base + super + overtime + travel + contractors’ allowance

Training + Development

Information not given or found

Interview process

pre‑employment medical, drug and alcohol testing and reference checks may be required.

Visa Sponsorship

Information not given or found

Security clearance

reference checks may be required.
pre‑employment medical, drug and alcohol testing may be required.

Company

Overview

AU$118 million

Annual Revenue

The company generates significant revenue annually, supporting its extensive network of manufacturing facilities.

8 Factories

The company operates eight high-volume manufacturing facilities across Australia and New Zealand.

Started in Australia in 1936, the company began by making drums before producing its first gas water heater in Sydney in 1939.
Transitioned to fully Australian ownership and became part of Paloma Co Ltd in 2001.
Market leader in water heating, offering gas, electric, solar, and heat-pump systems for homes and businesses.
Builds and supplies hot-water solutions for residential homes, commercial buildings, pools, and large-scale retrofit projects.
Typical projects include solar and heat-pump installations in homes, and commercial retrofits in CBD office towers and community facilities.
Integrates refrigeration and advanced control technologies to improve efficiency and user experience.
Evolved from one of Australia’s first local drum manufacturers into a high-tech water-heating specialist.

Culture + Values

Operate with flexibility and nimbleness despite being a large business
Employ Australians and support Australian manufacturing
Engage employees in charitable activities every month
Collaborate with local suppliers (e.g. BlueScope) to support Australian industry
Form environmental committees staffed by front‑line employees to drive initiatives

Environment + Sustainability

75% Water Usage Reduction

Water Efficiency

Significantly reduced water consumption at the Sydney headquarters over the past decade.

40% Gas Consumption Reduction

Energy Efficiency

Achieved through the implementation of high-efficiency ovens at the Rydalmere factory.

112 t CO₂ Reduction

Carbon Emissions

Annual reduction in carbon dioxide emissions achieved through the Rydalmere solar PV array.

90% Waste Diversion Target

Zero Waste Initiative

Aimed to divert 90% of non-hazardous waste from landfills by 2025.

LED lighting installed across factories to reduce energy use
Installed oily waste and wet enamel treatment plants diverting ~167 t waste/yr
Reprocessing steel dust prevents >100 t waste/yr in Australian plants
Global goal: launch product line by 2025 with 50% reduction in greenhouse-gas footprint
Global target: reduce GHG emissions by 50% by 2025 (2018 baseline)
Rainwater harvesting and discharge-water recycling systems implemented
Global goal: train 250,000 plumbers/installers in sustainable practices by 2025
2024: achieved >87% GHG reduction in new heat pump product series
2024: all manufacturing sites in Zero Waste to Landfill program reached diversion ≥90%
2024: trained over 600,000 industry professionals in sustainable practices
Member of Australian Packaging Covenant to improve packaging sustainability

Inclusion & Diversity

No publicly available gender ratio or specific DEI metrics disclosed
No distinct gender‑focused targets or outcomes published online
No official DEI strategy or statistical outcomes found on company website or LinkedIn

Articles

About Rheem Australia

Careers at Rheem Australia

Sustainability Initiatives

Company

Overview

AU$118 million

Annual Revenue

The company generates significant revenue annually, supporting its extensive network of manufacturing facilities.

8 Factories

The company operates eight high-volume manufacturing facilities across Australia and New Zealand.

Started in Australia in 1936, the company began by making drums before producing its first gas water heater in Sydney in 1939.
Transitioned to fully Australian ownership and became part of Paloma Co Ltd in 2001.
Market leader in water heating, offering gas, electric, solar, and heat-pump systems for homes and businesses.
Builds and supplies hot-water solutions for residential homes, commercial buildings, pools, and large-scale retrofit projects.
Typical projects include solar and heat-pump installations in homes, and commercial retrofits in CBD office towers and community facilities.
Integrates refrigeration and advanced control technologies to improve efficiency and user experience.
Evolved from one of Australia’s first local drum manufacturers into a high-tech water-heating specialist.

Culture + Values

Operate with flexibility and nimbleness despite being a large business
Employ Australians and support Australian manufacturing
Engage employees in charitable activities every month
Collaborate with local suppliers (e.g. BlueScope) to support Australian industry
Form environmental committees staffed by front‑line employees to drive initiatives

Environment + Sustainability

75% Water Usage Reduction

Water Efficiency

Significantly reduced water consumption at the Sydney headquarters over the past decade.

40% Gas Consumption Reduction

Energy Efficiency

Achieved through the implementation of high-efficiency ovens at the Rydalmere factory.

112 t CO₂ Reduction

Carbon Emissions

Annual reduction in carbon dioxide emissions achieved through the Rydalmere solar PV array.

90% Waste Diversion Target

Zero Waste Initiative

Aimed to divert 90% of non-hazardous waste from landfills by 2025.

LED lighting installed across factories to reduce energy use
Installed oily waste and wet enamel treatment plants diverting ~167 t waste/yr
Reprocessing steel dust prevents >100 t waste/yr in Australian plants
Global goal: launch product line by 2025 with 50% reduction in greenhouse-gas footprint
Global target: reduce GHG emissions by 50% by 2025 (2018 baseline)
Rainwater harvesting and discharge-water recycling systems implemented
Global goal: train 250,000 plumbers/installers in sustainable practices by 2025
2024: achieved >87% GHG reduction in new heat pump product series
2024: all manufacturing sites in Zero Waste to Landfill program reached diversion ≥90%
2024: trained over 600,000 industry professionals in sustainable practices
Member of Australian Packaging Covenant to improve packaging sustainability

Inclusion & Diversity

No publicly available gender ratio or specific DEI metrics disclosed
No distinct gender‑focused targets or outcomes published online
No official DEI strategy or statistical outcomes found on company website or LinkedIn

Articles

About Rheem Australia

Careers at Rheem Australia

Sustainability Initiatives