Maintenance / Rectification of raised / identified technical issues - including engagement with relevant Application(s) users as needed
Deliver a complete program of works to get value from external resource engagement, outline the required activities required to meet the solution requirement, engage proactively to construct suitable solution requirements, monitor and prioritise development activity
Establish effective relationships with application(s) manufacturer(s) to enable application updates, troubleshooting and escalations and forward advice on new developments/roadmap
Configuration of new contracts/projects/enhancements to the Application(s) as required by the business to the agreed roadmap
Requirements
it degree
app development
support experience
communication
data analysis
continuous improvement
Awareness and maintenance of an Application(s) Roadmap to identify future workload they may be required to maintain the application(s) performance and relevance in the support of Utilities delivery services
An awareness and continuous improvement mindset are crucial to success in this role, ensuring the application roadmap is maintained and regularly reviewed, whilst future workload is accounted for and planned for appropriately. A relevant IT degree would be advantageous although we welcome applications from varying backgrounds. Extensive experience in the development and support of applications is critical, complimented by strong communication skills and the ability to liaise with varying individuals
You understand our business and the work that we do and are passionate about providing the right solutions to enable our end users to do what they do best. Your ability to make data informed decisions and to analyse key trends will ensure your team is able to implement improvements and updates to the application, to support our evolving and growing business.
Benefits
Competitive remuneration with a significant ASX-listed company
Structured career paths with the opportunity to work in different areas of the Utilities business, supported by a robust Commercial Operating Model
A suite of health and wellness benefits and initiatives, including EAP Beyond Blue
Access to Perks@Downer, which offers discounts and savings on various products, including retail items, travel deals, and entertainment options
Competitive remuneration, hybrid working options, autonomy & trust
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Since 1933
Year Established
The company has a longstanding legacy of providing essential infrastructure services.
specializes in delivering integrated services across multiple sectors, including infrastructure, energy, and utilities.
supports both private and public sectors with a diverse portfolio spanning construction, maintenance, and operations.
undertakes large-scale projects such as road construction, rail, energy, and water infrastructure.
has an expansive footprint in Australia and New Zealand, deeply involved in supporting national and regional development.
notable projects include urban transport systems, renewable energy installations, and vital utilities services.
has a strong focus on innovation, utilizing the latest technology to deliver efficient and sustainable solutions.
Culture + Values
The Downer Difference: commitment to build a high-performance organisation
We own the outcomes: accountability, high standards, efficiency and continuous improvement
We do it for our customers: customer-centric perspective, win-win outcomes, going above and beyond
We stand for each other: mutual respect, safety, trust, resilience, speaking up
Environment + Sustainability
50% reduction
Scope 1 & 2 emissions target
The company aims to achieve a 50% reduction in Scope 1 and 2 emissions by 2032 compared to a 2020 baseline.
1.5°C pathway
Climate alignment target
The company is aligned with a 1.5°C climate pathway, ensuring its operations are in line with global efforts to mitigate climate change.
2024 climate disclosure
Aotearoa NZ Climate Standards compliance
The company will begin disclosing its climate performance in accordance with Aotearoa NZ Climate Standards from 2024.
Scope 3 emissions target under review
Board oversight via multiple committees; monthly reporting includes GHG performance and decarbonisation progress
Inclusion & Diversity
40% Workforce Target
Gender Balance Goals
Targets to achieve 40% women in the workforce, 25% in management, 28% in executive roles, and 40% on the Board by 2026.
34% Women in Workforce
FY21 Representation
In FY21, the workforce was 34% female, with women holding 17% of management roles, 25% of executive positions, and 33% of Board seats.
Own Different campaign: celebrate and empower 26,000+ unique individuals
Inclusion & Belonging Strategy & Action Plan 2022–2024; Steering Committees and training programs embedded
Specific focus on gender balance in trades, middle and senior management
EmpowHER women's network; StandOut Global LGBTQIA+ network; Pride Pledge commitment
Māori leadership programmes (Te Ara Whanake, Wāhine Toa), Māori cultural awareness training