Customer Fulfillment Leader
Ge Vernova
Manages timely, accurate delivery of critical parts, allocation, inventory and cross‑functional coordination.
3 days ago ago
Expert & Leadership (13+ years)
Full Time
Cincinnati, OH
Office Full-Time
Company Size
76,800 Employees
Service Specialisms
Energy Services
Digital Solutions
Sustainability
Smart Grid Technologies
Consulting
Sector Specialisms
Power
Gas Power
Steam Power
Nuclear
Hydro Power
Wind
Onshore Wind
Offshore Wind
Role
What you would be doing
dashboard management
data analysis
order acceptance
allocation decisions
oracle expert
process improvement
- Lead weekly escalation meetings using discretion to determine which parts require senior-level intervention and customer visibility through AEO (GE Aeroderivative Engines Organization).
- Lead the creation and maintenance of accurate part tracking in executive dashboards and visual management systems; ensure real-time updates are provided for critical customer requirements.
- Conduct business reviews with the customer ensuring effective governance and KPI’s. Developing a weekly, monthly and quarterly operating structure.
- Lead commitment acceptance of orders from the customer ensuring dates can be supported by the global supply chain.
- Conduct data-driven analysis to support allocation, cost, and inventory decisions, weighing trade-offs to deliver optimal business and customer outcomes.
- Act as the single point of contact for part availability for Aero Alliance key customers responsible for daily management, issue escalation, and execution oversight.
- Maintain a holistic business perspective to identify systemic delivery risks; take ownership of cross-functional resolution efforts with a focus on root cause and long-term improvement.
- Identify, propose, and lead process improvement initiatives that directly impact customer satisfaction, on-time delivery, and inventory health, while reducing operational risks and systemic defects.
- Resolve conflicting customer demands by applying sound judgment to reallocate parts based on urgency, customer impact, and contractual obligations.
- Make strategic allocation decisions by collaborating with allocation leaders and balancing competing demands in constrained supply environments to optimize fulfillment outcomes.
- Cross-Functional Collaborator – Builds strong working relationships with sourcing, engineering, finance, logistics, and IT to drive alignment and execution.
- Process Improvement Champion – Continuously seeks opportunities to streamline operations, reduce defects, and enhance overall efficiency.
- Identify and lead new initiatives to enhance material availability, process visibility, and customer responsiveness, challenge legacy practices and drive change across all organizational levels.
- Apply expert judgment in evaluating obsolescence and part supersession scenarios; proactively identify and recommend viable alternates when prime parts are unavailable to avoid delays.
- Exercise autonomy in driving internal execution across sourcing, logistics, receiving, warehouse, and shipping functions, ensuring accountability and responsiveness in support of complex customer needs.
- Serve as the subject matter expert for Oracle order and inventory management systems; independently diagnose system issues, provide training, and contribute to cross-functional IT upgrade initiatives.
What you bring
5+ years
erp
oracle
excel
powerpoint
bachelor
- Minimum of 5+ years of Parts Fulfillment and or materials experience with cross-functional exposure (Manufacturing, Sourcing, Logistics and Warehousing teams)
- Resilient and Adaptable – Thrives in fast-paced, dynamic environments and adapts quickly to changing priorities, constraints, and project demands.
- Bachelor of science degree or a High School Diploma/GED with 6 years of equivalent experience
- Customer-Centric Mindset – Prioritizes customer needs and satisfaction, while ensuring internal alignment and accountability.
- Working knowledge of ERP systems (Oracle preferred).
- Excellent communication and stakeholder management skills across global teams.
- Proven track record in process improvement, problem-solving, and driving cross-functional results.
- Strong Excel and PowerPoint skills
- Effective Communicator – Clearly communicates across functions and levels of the organization, including customers, leadership, and global teams.
- Knowledge of Aeroderivative products/business
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- offer contingent on successful completion of a drug screen (as applicable).
People also searched
Logistics Manager Jobs in Cincinnati United StatesOperations Analyst Jobs in Cincinnati United StatesOperations Manager Jobs in Cincinnati United StatesOperations Administrator Jobs in Cincinnati United StatesAccount Manager Jobs in Cincinnati United StatesMaterials Technician Jobs in Cincinnati United StatesContracts & Procurement Admin Jobs in Cincinnati United StatesProcurement Manager Jobs in Cincinnati United States
Company
Overview
April 2024
Founded
The company emerged from the spin-off of GE's energy units in April 2024.
>$10B Quarterly Revenue
Revenue Growth
Achieves over $10 billion in quarterly revenue, driven by demand for power infrastructure and digital solutions.
$3B
Wind Turbine Backlog
Maintains a significant backlog in wind turbine orders, reflecting strong market demand.
25%
Global Electricity Supply
Contributes to generating 25% of the world’s electricity through its installed turbines and grids.
- Traces roots back to Edison and Alstom, merging power, renewable, digital & financial wings.
- Headquartered in Cambridge, MA, crafts large-scale gas turbines, SMRs, wind turbines, hydro and grid tech to fuel economies.
- On the nuclear front, advancing small modular reactors (like BWRX‑300) in partnership with utilities and supporting semiconductor projects.
- Wind prowess spans onshore, offshore and blade making—with key sites like Dogger Bank offshore and blade plants in Spain.
- Electrification arm tackles grid stability: HVDC, transformers, storage, conversion, plus GridOS software powering smarter infrastructure.
- Weaves finance and consulting through energy-infrastructure investments, funding solar farms to pipelines via GE Energy Financial Services.
- Relentlessly focused on advancing the world’s transition to cleaner, more sustainable energy.
- Believes in working with customers, partners, and communities to create innovative energy solutions that make a meaningful difference.
- Prioritizes excellence, integrity, and accountability in everything they do.
- Committed to driving real change through technology and partnerships that will transform the global energy landscape.
2050 target
Net zero commitment
Committed to achieving net zero carbon emissions by 2050.
- Focused on reducing emissions through advanced energy technologies.
- Maximizing use of renewable energy sources and leveraging digital solutions for energy efficiency.
- Solutions aim to decarbonize industries and help customers meet their sustainability goals.
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio