Provider of high-quality flooring solutions for residential and commercial spaces.
Manage day-to-day flooring sales, client relations, orders and accounts for property managers.
21 days ago ago
Junior (1-3 years), Entry-level
Full Time
Lacey, WA
Onsite
Company Size
500 Employees
Service Specialisms
Flooring
Countertops
Window Treatments
Cabinets
Commercial Flooring
Property Management
Builder Flooring
Sector Specialisms
Residential Homes
Commercial Flooring
Flooring For Builders
Role
Description
order management
billing
job completion
accounts receivable
team coordination
customer service
Oversee the administration, follow-up and the ultimate satisfaction of the customer
Active involvement in ensuring timely and accurate material ordering, billing, job completion and collection of accounts receivable when needed of customers the individual is responsible for.
Routinely communicate and interact directly with the Branch Manager, Installation Supervisor, installers as needed and comply with store and company policies and guidelines
Maintain the cleanliness and professional appearance of the store and the associate’s specific office
Can effectively communicate with, direct and coordinate the activities of all personnel conducting activities related to the customer and the placement and progression of an order related to the customer
Participate in regularly scheduled staff, store meetings and industry training opportunities
Promote and enhance customer relations
Establish work schedules and routines so as to maintain an acceptable level of sales and profit for the specific type of business they are involved in
Communicate errors and omissions, as well as offer ideas and feedback for improved company procedures to Branch Manager
Requirements
outlook
arts degree
floor covering
sales
measuring
claims
Basic computer knowledge including Outlook.
Associated Arts degree or advanced College completion.
Well-developed knowledge of floor covering products, their installation and the general workings of the flooring industry and the construction industry
Good organizational skills and follow-up routines
High school diploma or equivalent.
Ability to understand and execute basic math skills; understand percentages, fractions, decimals, addition, subtraction, multiplication and division.
Basic computer or typing skills needed to review and produce as needed, to record entries, calculate and produce documents as required
Experience and comfort with service issues and claims resolution
Proven experience in accurate measuring and estimating
Two to three years’ previous selling experience.
Able to interface with peers, all store personnel, suppliers and installers
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded with a mission to offer innovative flooring solutions for both homes and businesses.
Specializes in a wide range of flooring types, from carpet to hardwood, tile, and luxury vinyl.
Known for providing customizable flooring options that meet both aesthetic and functional needs.
Works on projects ranging from residential homes to large commercial spaces like offices and retail stores.
Offers professional installation services to ensure perfect results for all types of flooring.
Committed to using premium materials and advanced techniques to provide long-lasting flooring solutions.
Culture + Values
Customer-focused: Our focus is to exceed customer expectations and deliver exceptional value.
Integrity: We act with honesty, transparency, and fairness in all of our interactions.
Innovation: We constantly pursue new ideas, approaches, and solutions to enhance our products and services.
Excellence: We are committed to high standards in everything we do and continually strive to improve.
Collaboration: We foster a team-oriented environment where ideas and expertise are shared for the benefit of the whole.
Accountability: We take responsibility for our actions and deliver results.
Environment + Sustainability
2040 Net-Zero
Emissions Target
Aims to achieve net-zero carbon emissions by 2040.
Committed to sustainability and reducing environmental impact in all operations.
Implements energy-efficient practices in facilities and distribution centers.
Prioritizes sustainable materials, promoting eco-friendly and recyclable products.
Works with suppliers who align with sustainability standards.
Inclusion & Diversity
The company is dedicated to fostering an inclusive environment where every employee feels valued and respected.
The company aims for a diverse workforce, though specific gender-related statistics are not publicly disclosed.
The company has implemented training and development programs to ensure equitable opportunities for all employees.