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Senior User Experience (UX) Products and Applications Designer

Salt River Project

Provides water and power to central Arizona, focusing on sustainable resource management and community service.

Designs and develops seamless UX for SRP products using research & prototyping.

10d ago

Expert & Leadership (13+ years), Experienced (8-12 years)

Full Time

Tempe, AZ

Office Full-Time

Company Size

5,000 Employees

Service Specialisms

Power and water construction services

Water engineering

Procurement services

Project facilitation / management

New construction energy design assistance

Supplier diversity

Capital projects design & construction specifications

Civil & environmental engineering services

Sector Specialisms

Water

Energy

Electrical

Construction services - water & power

Transmission and distribution line engineering design

Transmission line construction

Transmission line maintenance

Distribution design

Role

What you would be doing

ux research

design standards

prototyping

usability testing

stakeholder communication

sdlc compliance

Helps promote standard methodologies in design, usability, and accessibility across the company
Ensures applications and products supported meet objectives for usability, adhere to relevant design and accessibility standards, comply with brand strategy and identity guidelines, and deliver positive experiences.
Develops a deep understanding and documentation of customer journeys, personas, and segmentation.
Applies user-centered design processes that incorporate data (e.g., from real user monitoring (RUM) technologies), user insights, and continuous feedback.
Collects and analyzes user behaviors and needs through qualitative and quantitative user research such as interviews, field studies, surveys, A/B testing, digital experience monitoring, and usability testing.
Designs, develops, tests, and deploys solutions to address critical user pain points and opportunities to increase efficiency.
Develops and communicates design ideas through prototypes, wireframes, user flows, and other design deliverables.
Uses and coaches others on UI/UX tools, techniques, and best practices.
Troubleshoots and resolves issues with existing solutions and provides technical support to end-users.
Translates user research insights into stories, and partners with development team members to prioritize and deliver them.
Communicates UX strategy and designs to internal and external stakeholders to build consensus and conveys the impact of design decisions on user, customer, and business outcomes.
Applies approved Software Development Life Cycle methodologies and source code management best practices to ensure delivery of quality solutions.

What you bring

ui/ux

prototyping

user research

troubleshooting

5 years

adaptability

Ability to design, develop, test, and deploy solutions that address critical user pain points and drive efficiency.
Strong skills in collecting and analyzing user behaviors and needs through qualitative and quantitative research (interviews, field studies, surveys, digital experience monitoring, usability testing).
Proficient in using and coaching others on UI/UX tools, techniques, and best practices.
Deep understanding of customer journeys, personas, and segmentation.
Adaptability and willingness to learn new skills, technologies, and frameworks.
Skill in developing and communicating design ideas through prototypes, wireframes, user flows, and other deliverables.
For a Level 3 (Senior), a minimum of five years of related experience is required (if no degree, nine years of relevant experience or equivalent combination of education and related experience totaling nine years).
Proficiency in troubleshooting and resolving issues with existing solutions; providing technical support to end-users.

Benefits

Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Pension Plan (at no cost to the employee)
10 Employee Resource Groups for career development, community service, and networking
Available your first day: Medical, vision, dental, and life insurance
Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Tuition assistance for both undergraduate and graduate programs
401(k) plan with employer matching
Parental leave (up to 4 weeks) and adoption assistance

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

srp does not sponsor h1b visas, opt, or other employment-related visas.

Security clearance

Information not given or found

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Company

Overview

Founded in 1903

Year Established

The company was established to provide essential services to central Arizona.

It operates a vast network of reservoirs, canals, and power plants, meeting the needs of millions of people.
The company is a leader in sustainable water resource management, ensuring reliable water delivery for agriculture, municipalities, and industries.
Salt River Project's power division generates electricity through a combination of solar, hydroelectric, and natural gas resources.
Noteworthy for its cutting-edge solar energy initiatives, SRP is expanding its renewable energy infrastructure to meet growing demand.
The company regularly undertakes large-scale projects to modernize its water and energy infrastructure to improve system efficiency and environmental sustainability.
As a provider of essential services, SRP is deeply integrated into the region's growth, supporting both residential and commercial development.
SRP also plays a key role in preserving the region’s natural resources, balancing growth with environmental stewardship.

Culture + Values