Executive Administration - Swiss Watch Services - Emirati Talent

Description

• Follows all relevant processes, standard operating procedures and instructions so that customer queries are handled in a consistent manner.
• Supports the remainder Administration Team during busy periods or when team members are on leave in either dispatch, following up on Sub dealer repairs, including job card creation and estimate submittal etc.
• Refers any issues/ escalations to Admin Team Leader or Customer Support In charge or Manager to ensure timely resolution.
• Handles new projects, follows all relevant processes, standard operating procedures and ensuring that all requirements are met on time.
• Processes local and overseas incoming shipments to streamline the process and reduce the possibility of errors or delays.
• Follows up and always keeps stakeholders updated on their queries or service requests.

Requirements

• Prior experience in administration is preferable.
• Appears courteous, patient and helpful and follows all standards set for query handling at all times in order to maintain the image of the brand and our company.
• High School or equivalent.
• Displays team spirit and cooperate with peers to ensure a collegial environment and hence add to the experience of working with SWS
• Exceptional communication skills (verbal and written)

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance