Client Services Coordinator

Utilize administrative and technical skills to provide support to assigned brokerage team(s) to help them achieve their business plan goals and objectives each year. Provide back-up support to the entire office as assigned by Director of Operations.

• Create and edit presentations for prospect/client meetings, including the development of customized graphics and charts in InDesign, PowerPoint and Excel. Work directly with brokers and with marketing department to complete highly customized presentations and sales collateral across both digital and print platforms.
• Update stacking plans in excel
• Perform billings and invoicing duties for brokers on team
• Perform database maintenance
• Manage marketing email communications to clients and prospects
• Scheduling for team leaders for meetings/calls
• Work in cooperation with other assistants on large projects, during downtime, or as assigned by Director of Operations
• Utilize salesforce, LinkedIn and other sales management and/or marketing tools to assist brokers in prospecting and managing relationships
• Conference room set-up in preparation of broker/client meetings
• Help train new hire administrative assistants and receptionists as needed
• Manage expense reports and other forms on behalf of Brokers

• Working knowledge of Adobe InDesign/Illustrator or strong graphics knowledge
• Ability to read and interpret basic leases and contracts
• Advanced knowledge of Microsoft Office Suite (i.e. word, excel and power point)
• Minimum 4 years of related office experience in support. (Real Estate or Professional Services industry experience a plus)
• Excellent command of the English language, both written and verbal
• Ability to interact well and communicate effectively with clients and peers
• Bachelor’s Degree preferred and or equivalent combination of education and experience
• Sales Operations knowledge including experience with the sales cycles and technologies to support these efforts
• Strong organizational and communication skills
• Ability to multi-task and meet deadlines in a high-pressure environment