Service Technician Apprentice

Description

• Work with supervising field technician, project manager and customers to precisely understand requirements for all on-site installations such as: forecasting issues, gathering materials and synchronizing on-site work.
• Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office
• Use cutting edge software and technology, a variety of hand-tools, and blueprints / engineering specifications to diagnose and repair units.
• Continually enforce safety to the highest standards and maintains security and accountability of company issued and procured assets.
• Ensure customer satisfaction by servicing products, equipment, and systems at customer’s locations to include: identifying, examining, diagnosing, and planning for equipment repair.

Requirements

• Must be at least 18 years of age when you start on day 1.
• Must be able to reach your hands over your head
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations in the last 3 years.
• Must be able to squat and touch the floor with both hands
• Technical school certificates and/or formal HVAC training/experience is not required but will be considered when determining proficiency level for the program and starting compensation.
• Must be able to twist the trunk of your body 90 degrees in each direction
• Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours
• Must be able to safely use a ladder with a 375 lb. total weight limit, while carrying equipment of 50 lbs. or less
• Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15’ to 20’, and occasionally, up to 50 feet +
• Must be able to maneuver confined access areas, as small as 30” vertical x 45” horizontal
• Must be able to safely and legally operate a vehicle using a seat belt
• This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders. It requires employees to regularly lift and or move up to 10 lbs., frequently lift and/or move up to 40 lbs. and occasionally lift and/or move more than 40 lbs.
• A High School Diploma or equivalent.
• Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties

Benefits

• Premium equipment such as a late model, clean, and dependable company vehicle, high speed laptop, smartphone, specialized tools, uniforms, PPE and safety boot allowance.
• Educational and training opportunities through company programs to keep you on top of technical innovations including Manufacturer (OEM) Level Training along with tuition assistance, and student debt support.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Benefits kick in on DAY ONE for you and your family, including health insurance, and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• A regular schedule (with overtime opportunities) and most workdays you’ll be dispatched from your house.
• Knowledge support from the factory is a nationwide communications hub so that you have what you need to get the job done right the first time.
• Paid Time off with up to 9 paid holidays,15 vacation days and paid leave in support of volunteer and parental leave needs.
• Family building benefits include fertility coverage and adoption/surrogacy assistance.

Training + Development

Interview process

Visa Sponsorship

Security clearance