Heritage Home Service
Premium HVAC, plumbing & electrical services for residential & commercial clients with expert technicians.
10 days ago
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Tewksbury, Massachusetts, United States
Field
Company Size
300 Employees
Service Specialisms
Sector Specialisms
Description
plumbing repair
diagnostics
system upgrade
customer communication
safety standards
- Repair plumbing systems in residential buildings to ensure compliance with safety standards
- Conduct thorough diagnostics to identify and efficiently resolve plumbing issues
- Upgrade existing plumbing systems for enhanced performance and energy efficiency
- Communicate effectively with customers, providing recommendations for optimal solutions
- Uphold safety standards to safeguard the well‑being of homeowners
Requirements
plumbing license
residential plumber
plumbing codes
troubleshooting
customer service
driver's license
Join the Heritage Home Service team as a Licensed Residential Service Plumber at our Tewksbury, MA location. Join our team at Heritage, where our core values of "Always Pursue Better," "Treat People Right," and "Do Things Well" shape our operations. As a Plumbing Service Technician with us, you'll play a pivotal role in delivering exceptional service while embodying these principles. If you possess a strong background in residential plumbing services, outstanding problem‑solving abilities, and thrive in a collaborative environment, we welcome you aboard.
- Valid Massachusetts plumbing license (required)
- Proven experience as a residential plumber
- Knowledge of plumbing codes and regulations
- Strong troubleshooting skills
- Excellent communication and customer service abilities
- Valid driver's license with a clean driving record
- Willingness to work flexible hours and be available for on‑call rotations (where applicable)
- Proven ability to lift heavy equipment (minimum of 50 pounds)
Benefits
Heritage Home Service is hiring licensed professionals only—this is not a training or entry‑level position.
- Up to 4% match on 401(k)
- Health, dental, and vision insurance
- Short & long‑term disability coverage
- 48 hours of holiday time per year
- 120 hours of PTO per year available after 90 days
- Financial hardship program
- 20% family discounts on services
- Referral bonus programs
- Take‑home truck, tool allowance, uniforms, phone, and tablet provided
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
Founded in 1986
Year Established
The company's journey began in 1986 as a local family business, laying the foundation for its expansion into a regional partner.
$10M - $50M
Annual Revenue
The company generates annual revenue within the range of $10 million to $50 million, reflecting its growth and service scope.
2022 Acquisition
Private Equity Backing
Acquired by private equity in November 2022, the company has gained new resources to expand its infrastructure and services.
- It offers HVAC, plumbing, and electrical services—ranging from routine maintenance to complex installations and emergency repairs.
- Its expert technicians work on both residential homes and commercial properties, often handling end-to-end projects.
- It prides itself on solving root‑cause issues—rather than quick fixes—ensuring longer-lasting system performance.
- With a tech-enabled approach and partnerships across Massachusetts, New Hampshire, and Maine, it continues expanding.
- An unusual fact: while family‑run, it complements personalized service with the muscle of a larger PE‑backed infrastructure.