Area Service Manager - Rental Services

Description

• Ensure environmental, health and safety compliance within the Rental Service team. Provide training to all employees to ensure a safe and productive work environment both in the shop and at customer sites.
• Work with your administrative personnel to ensure understanding of inbound and outbound shipments and be able to meet customer demand by providing high-quality units at the right time, as needed.
• Drive continuous improvement through company performance management utilization of developed KPIs. Participate in company-wide improvement initiatives.
• Oversee a team of 5-8 hourly personnel as they work to receive, repair, test, and ship Rental Equipment. Ensure all standard processes are followed in the repair and documentation functions of each function.
• Maintain your physical facility and property, utilizing contracted services in coordination with the procurement process and multiple internal teams.
• Audit and Coach behaviors as needed. Ensure compliance with all safety, quality and productivity requirements and adherence to company values and principles.
• Effectively attract, coach, counsel, train and develop all employees at your location. Develop employee skill levels, including customer service, process, and technical skills to the highest degree possible while ensuring all safety and quality requirements are met.

Requirements

• Minimum of three (3) years’ experience in managing teams of people, processes, and budgets.
• Knowledge of HVAC equipment and systems preferred.
• Travel to customer job sites is required, which may include outdoor work and/or work in mechanical/equipment rooms. During the site visits, the employee may be exposed to variable weather conditions; moving mechanical parts; heights, and other variable environmental conditions based on location.
• Knowledge of Lean or similar improvement methodologies preferred.
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to:
• Travel to other locations or Trane Rentals Headquarters may be required. Travel outside your local area is at or below 10%.
• DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
• Bachelor’s degree a four-year college or university preferred, or equivalent combination of education and experience.

Benefits

• Educational and training opportunities through company programs along with tuition assistance and student debt support.
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off, including in support of volunteer and parental leave needs.

Training + Development

Interview process

Visa Sponsorship

Security clearance