Front Desk Agent - Hilton Asheville Biltmore Park at Biltmore Farms in Asheville, NC | From USD17 | Kablio

Role

Description

guest services

check‑in

check‑out

room assignment

request handling

team coordination

Represent the hotel through all stages of a guests' stay, from check-in to check-out
Accommodate guest requests whenever possible
Assign and register guests to available rooms
Coordinate room status with our other hotel teams

Requirements

flexible schedule

weekend availability

considerate

creative

confident

policy knowledge

Must be able to work a flexible schedule including weekends and holidays
Be a considerate, creative, and confident concierge
Familiarize yourself with all Biltmore Farms policies, procedures, and facilities

Benefits

Outstanding medical, dental, and vision benefits coverage
Parental leave with up to 6 weeks available for birth, adoption, and fostering
Fun wellness employee program with annual bonus of up to $600
Friendly and supportive work environments
Opportunities to earn e-tips directly from guests and clients
Incredible employee learning and growth opportunities
$17.00 per hour starting pay
401k retirement plan with employer matching program
Paid time off and paid holidays
Hilton brand hotel discounts for you, your family, and your friends
YMCA membership monthly discount

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

criminal history disclosure and screening required during onboarding.
employer participates in e‑verify for identity and employment eligibility verification.

Company

Overview

Founded in 1897

Year Established

This represents the founding year of the company’s pioneering operations in Asheville.

Transformed from the Southeast’s largest dairy farm into a community‑development firm with diverse real estate holdings.
Built mixed‑use urban villages like Biltmore Park Town Square combining shopping, living and dining.
Develops master‑planned residential neighborhoods such as Biltmore Lake and Fox Run Preserve.
Operates hotels including the LEED‑certified Hilton Asheville Biltmore Park, blending heritage and hospitality.
Maintains commercial real estate assets, leasing and managing properties across Asheville region.
Adaptive reuse is a hallmark—turning an old dairy plant into a full‑service hotel rooted in local history.
Preserves green space and mountain beauty while integrating thoughtful growth into community fabric.

Culture + Values

30 Employee Leaders

Sustainability Team Members

Over 30 cross-department CSR team members lead estate-wide sustainability and volunteer programs.

20% Solar Energy

Energy Efficiency Initiative

Solar-generated power covers approximately 20% of estate energy needs.

5,761 Acres Managed

Sustainable Forestry

Over 5,761 acres of land are under registered forestry management for sustainable practices.

Environmental stewardship: driven by scientific forestry, sustainable agriculture, waterway protection and wildlife habitat support.
Field-to-table philosophy: on-site production of fresh greens, eggs, meat, and produce served in estate restaurants.

Environment + Sustainability

20% solar offset

Estate electric consumption

Solar energy systems offset 20% of the estate's electricity usage.

~5 years net-zero

Net-zero energy target

The estate aims to achieve net-zero energy production within five years.

1.7M lbs composted

Annual organic waste conversion

On-estate composting facility processes over 1.7 million pounds of organic waste annually.

5,761 acres carbon sequestration

Certified tree farm

A 5,761-acre certified tree farm is managed to support carbon sequestration efforts.

Hydroponics: 8000 sq ft greenhouses produce lettuce for estate restaurants.
Rotational grazing and sustainable agriculture practices include 4-year crop rotation, milkweed plantings, and certified Monarch Waystation and River Friendly farming since 1998.
Biodiesel programs use estate-generated biodiesel/B20 blends for machinery and building systems.
Cork recycling: Winery corks are upcycled via the Cork ReHarvest program across the estate.

Inclusion & Diversity

Employee demographic data unavailable; company has not published gender statistics or DEI outcomes.
No explicit DEI strategy, goals or outcomes publicly stated.

Articles

Company

Overview

Founded in 1897

Year Established

This represents the founding year of the company’s pioneering operations in Asheville.

Transformed from the Southeast’s largest dairy farm into a community‑development firm with diverse real estate holdings.
Built mixed‑use urban villages like Biltmore Park Town Square combining shopping, living and dining.
Develops master‑planned residential neighborhoods such as Biltmore Lake and Fox Run Preserve.
Operates hotels including the LEED‑certified Hilton Asheville Biltmore Park, blending heritage and hospitality.
Maintains commercial real estate assets, leasing and managing properties across Asheville region.
Adaptive reuse is a hallmark—turning an old dairy plant into a full‑service hotel rooted in local history.
Preserves green space and mountain beauty while integrating thoughtful growth into community fabric.

Culture + Values

30 Employee Leaders

Sustainability Team Members

Over 30 cross-department CSR team members lead estate-wide sustainability and volunteer programs.

20% Solar Energy

Energy Efficiency Initiative

Solar-generated power covers approximately 20% of estate energy needs.

5,761 Acres Managed

Sustainable Forestry

Over 5,761 acres of land are under registered forestry management for sustainable practices.

Environmental stewardship: driven by scientific forestry, sustainable agriculture, waterway protection and wildlife habitat support.
Field-to-table philosophy: on-site production of fresh greens, eggs, meat, and produce served in estate restaurants.

Environment + Sustainability

20% solar offset

Estate electric consumption

Solar energy systems offset 20% of the estate's electricity usage.

~5 years net-zero

Net-zero energy target

The estate aims to achieve net-zero energy production within five years.

1.7M lbs composted

Annual organic waste conversion

On-estate composting facility processes over 1.7 million pounds of organic waste annually.

5,761 acres carbon sequestration

Certified tree farm

A 5,761-acre certified tree farm is managed to support carbon sequestration efforts.

Hydroponics: 8000 sq ft greenhouses produce lettuce for estate restaurants.
Rotational grazing and sustainable agriculture practices include 4-year crop rotation, milkweed plantings, and certified Monarch Waystation and River Friendly farming since 1998.
Biodiesel programs use estate-generated biodiesel/B20 blends for machinery and building systems.
Cork recycling: Winery corks are upcycled via the Cork ReHarvest program across the estate.

Inclusion & Diversity

Employee demographic data unavailable; company has not published gender statistics or DEI outcomes.
No explicit DEI strategy, goals or outcomes publicly stated.

Articles