MIS & Workspace - Assistant Manager

Description

The MIS & Workspace Assistant Manager role serves as a strategic partner in optimizing workspace utilization and delivering facilities insights across India. The position blends space occupancy planning with robust MIS management to support organizational strategic goals through data‑driven decision making, collaborating with APAC occupancy teams and stakeholders such as REWS, HR, and segment heads.

The role involves managing pan‑India employee headcount tracking, seat allocation coordination, hybrid policy implementation and developing utilization strategies that enable teams to thrive in efficiently managed workspaces. It also requires maintaining interactive dashboards for facilities KPIs and acting as the single point of contact for operational occupancy requests.

• Prepare and share Pan India employee headcount data while managing space allocation according to hybrid policy requirements
• Develop space solutions by analyzing occupancy, utilization data and creating recommendations for optimal workspace efficiency
• Coordinate seat allocation, reallocation, and negotiate space transfers between business units based on validated business needs
• Create neighborhood planning strategies, determine zones for mobile workers, and identify space optimization opportunities
• Collect, consolidate, and validate daily/weekly/monthly MIS data from soft services, engineering, security, and housekeeping teams
• Maintain interactive dashboards for facilities KPIs including SLA adherence, energy consumption, maintenance trends, and vendor performance metrics
• Serve as single point of contact for daily operational occupancy requests and determine appropriate solutions to address client needs

Requirements

JLL utilizes artificial intelligence to match candidates with opportunities, while adhering to strict privacy standards and equal employment opportunity policies. Applicants who need accommodations can contact [email protected].

• Bachelor's degree in Business Administration, Facilities Management, Information Systems, or related field
• 6-10 years of experience in workspace management, occupancy planning, or facilities analytics with strong MIS background
• Advanced proficiency in Microsoft Excel for complex data analysis, modeling, and comprehensive reporting functions
• Strong analytical mindset with attention to detail and accuracy in data management and validation processes
• Experience in facility management operations covering both soft and hard services with knowledge of vendor performance tracking
• Excellent communication, coordination, and presentation skills for stakeholder management across multiple business units
• Proficiency in Power BI, Tableau, or similar data visualization tools for advanced analytics and interactive dashboard development
• Experience with Computer Aided Facility Management or Integrated Workplace Management Systems for enhanced reporting accuracy
• Knowledge of space optimization methodologies, hybrid workplace policies, and Pay Per Seat model administration
• Ability to provide comprehensive MIS dashboards for facilities management by consolidating facility-related data including manpower, asset uptime, work orders, and service performance
• Experience preparing and circulating standard management reports while presenting insights and summaries for business reviews and decision-making support
• AutoCAD skills for space planning and neighborhood design projects will be an added value

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance