Distribution Centre Lead

Description

• Coordinates and monitors the shift’s operations to include inbound, outbound, tint specials, replenishment, etc. and reviews daily performance reports in compliance with KPI Metrics.
• Promptly addresses issues related to safety and actively coaches and reinforces safety expectations with the team.
• Provides management comprehensive performance/attendance infractions for review, in accordance with the corrective action process to include written documentation and verbal overview of violations. Will make recommendations for the appropriate level of corrective action to the manager and assist where appropriate to administer the corrective action.
• Reframe what has been said to clarify meaning
• Facilitates daily Gemba walks, stand-up meetings, and shift change meetings.
• Utilizes 5S and Continuous Improvement methodology to identify, implement, and sustain process improvements.
• Reviews and resolves shipping errors and develops strategies to minimize them.
• Assists in the development and employee training on standard work instructions (SWI)
• Participates in interviews and conducts site tours for job applicants. Helps to on-board new hires.
• Engages in conversation with team members to gather feedback regarding opportunities to improve efficiencies, performance, or work environment on the shift.
• Assists site management with employee-related issues and questions, such as job assignments and scheduling of time off requests and resolves minor disputes. Escalates issues to management, as needed.
• Recognizes, recommends, and implements, ways to delegate work, leverage manpower, maximize efficiency, and resolve/troubleshoot problems that arise to ensure productivity levels are not disrupted throughout the shift during peak and non-peak packing timeframes. Coordinates with management when issues require escalation for resolution.
• Provides verbal and written input to performance evaluation and partners with management to deliver timely and constructive mid-year and year-end performance evaluations to employees.
• Reports near misses in a timely manner into Intelex.
• Maintains compliance with all local, state, and federal DOT regulations.
• Organize and execute the distribution center’s workload by shift to ensure on-time, in-full completion of all orders to customers.
• Responsible for partnering with other department Leads to cross-train employees to increase versatility and flexibility across the distribution center.
• Follows and administers all safety, environmental, and regulatory guidelines and rules for assigned shift.
• Opens and closes the facility daily as required.
• Ensures the use of required safety equipment and personal protective equipment.
• Oversees quality and cleanliness of the work areas and equipment based on warehouse checklist and ensures all equipment is accounted for daily such as RF scanners, MHE etc.

Requirements

• Physical effort and dexterity:
• Problem Solving: The ability to identify and analyze problems and produce effective solutions.
• Conflict resolution: The ability to manage and resolve conflicts in a constructive and respectful manner.
• Empathy: Genuinely caring for others and being able to understand another person’s situation and perspective.
• Frequent lifting of 10-75 lbs. (1-8+ hours) throughout shift
• Time management: The ability to prioritize tasks and manage one’s time effectively.
• Adaptability (Ability to facilitate change): The ability to be flexible and adaptable in response to changing situations and demands.
• Teamwork: The ability to work collaboratively with others towards a common goal, taking into account different perspectives and strengths.
• Constant standing and walking (6-8+ hours)
• Requires demonstrated computer skills, working knowledge of the (WMS) as well as an aptitude to keep current with new electronic information systems.
• Solid verbal and written communication skills.
• Experience in a dynamic distribution environment.
• Practice active listening
• Competency and confidence in utilizing applicable computerized systems such as MS Office Excel, Outlook, Word, and SAP.
• Frequent sitting, standing, bending/twisting of neck and waist, squatting and kneeling
• Coaching abilities (The ability to motivate staff): The skill for drawing out the best in others. Knowing how to ask the right questions (instead of giving answers), listening well, empowering others, and guiding action plans.
• High School degree required or equivalent; an associate degree is preferred.
• Ability to operate motorized material handling equipment such as, but not limited to, forklifts, electric pallet jacks, reach truck, scissor lift.
• Creativity (critical thinking): The ability to think outside the box and come up with innovative solutions to problems.
• Cultural competence (The ability to work across cultures): The ability to understand and appreciate diverse cultures, perspectives, and ways of thinking.
• Be mindful of body language
• Ability to travel to U.S. and other Canadian facilities for training, as needed.
• Emotional Intelligence (Self Awareness): The ability to recognize and manage one’s own emotions, as well as emotions of others.
• Communication: The ability to articulate thoughts and ideas clearly and concisely both verbal and written form.
• Frequent lifting, carrying, pushing, and pulling objects from floor, conveyor, vehicle, table, or overhead location
• Leadership: The ability to inspire and motivate others towards a shared vision or goal. Leads by example and holds themselves accountable for their actions.

Benefits

• Employer-paid life insurance
• 401 (k) match
• Tuition reimbursement
• PTO starting at 3 weeks' vacation + (7) paid holidays and (5) personal days

Training + Development

Interview process

Visa Sponsorship

Security clearance