Maintenance Supervisor

The Resident Service Director is responsible for overseeing the management of on-site maintenance staff and ensuring the physical aspects of the property meet Steward + Helm's established standards. This includes ensuring safety, appearance, and operational efficiency in compliance with applicable laws and company policies. The role requires strong leadership skills, a focus on preventative maintenance, and a commitment to excellent customer service.

• Conduct property inspections and address safety hazards, ensuring all necessary repairs are completed promptly.
• Maintain regular documentation of equipment inventory and maintenance logs.
• Assist contractors in resolving on-site project issues, including renovations and installation of new equipment.
• Supervise the maintenance team to ensure timely completion of work orders according to specifications.
• Ensure all maintenance activities comply with company standards and local regulations.
• Monitor maintenance budgets and contribute to the preparation of annual property budgets.
• Review and recommend purchasing of maintenance supplies and implement cost-effective preventive maintenance procedures.
• Manage inventory of tools and equipment, ensuring proper accounting and upkeep.
• Direct and coordinate daily activities of maintenance staff and contractors.
• Conduct regular safety meetings and provide ongoing training to maintenance team members.
• Provide high-quality customer service by addressing maintenance-related resident concerns.
• Communicate ongoing maintenance issues to the Community Director to ensure alignment.
• Collaborate with the Community Director and Director of Resident Services to schedule inspections, plan preventive maintenance programs, and oversee major renovations.
• Maintain property curb appeal by regularly picking up grounds and ensuring clean, well-kept exteriors.
• Oversee the make-ready process to ensure apartments meet established standards before occupancy.

• Physical Demands: While performing duties, the employee is required to stand, walk, sit, use tools or controls, reach with hands and arms, and communicate effectively. Occasionally, the employee must lift/move up to 25 pounds. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

We believe that every great home contributes to a great life, which is why we focus on transforming apartment communities with significant investments, turning them into comfortable, high-quality residences that enrich both the lives of their residents and the surrounding neighborhoods.