National Leasing Specialist

Description

• Drive both prospect interest and resident retention through coordinating and participating in a variety of site marketing efforts and events.
• Drive individual and group leasing targets success for the community and proactively collaborate with the Senior National Leasing Specialist to work through both opportunities and threats.
• Participate in all aspects of the leasing process, including ensuring all leads are properly entered into Entrata, contacted, and followed up on; greeting prospects and providing tours; closing the sale; assisting prospects through the application and lease process, including ensuring the proper preparation and execution of the lease agreement and all screening procedures; monitoring and participating in the resident renewal process, and ensuring the clubhouse, model and all tour routes are maintained to the highest standard of cleanliness.
• Establish an in-depth understanding of the property including selling points of the site and frequent objections from prospects, site leasing trends, traffic patterns, and product availability.
• Guide the leasing team in their leasing and marketing efforts, ensuring proper expectations are set and tools and resources needed for success are given.
• A masterful executor. You get things done. You fervently plan to meet deadlines and achieve goals. You manage tasks in a fast-paced environment with many moving pieces and stakeholders and ensure goals reach or surpass the finish line.
• Act as a full-time member of the on-site office team, providing support and assistance to all customer service efforts at the community.

Requirements

• High school degree or equivalent required; bachelor’s degree preferred.
• We are considering candidates nationwide, with preference for those in the East, Midwest, or Southeast United States strongly preferred.
• A customer service guru. You understand how successful customer service is delivered and train others to approach residents, prospects, and vendors with a positive, friendly attitude and take pride in providing top-notch service by building long-term relationships and going above and beyond customer expectations. You personally take responsibility for and quickly rectify mistakes and train others to respond to complaints in a timely and empathetic manner.
• Previous experience leasing at multiple properties and multiple markets preferred.
• Travel will be required up to 50% of the time
• Previous experience in both luxury conventional housing and student housing preferred.
• Previous experience as a Leasing Manager or Assistant Property Manager required.
• Must be Columbus, OH based, and be willing and able to travel up to 50% of the time.
• A supportive team player. You work effectively with others and go above and beyond to support the needs of your fellow coworkers. You are reliable and flexible and communicate effectively by communicating issues and challenges, listening, compromising, and seeking feedback.
• Experience with Entrata is preferred.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance