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Mears Group Plc

Lettings and Procurement Manager

Company logo
Mears Group Plc
Provider of UK housing repairs, maintenance, care services, development and facilities management
Proactive and dynamic Lettings & Procurement Manager required to develop and lead the sales strategy for private rental sector operations, manage sales team, foster stakeholder relationships, and ensure compliance with standards.
20d ago
£50,000
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Basingstoke, England, United Kingdom
Hybrid
Company Size
5,500 Employees
Service Specialisms
Construction services
Property Maintenance
Housing Management
Social Care
Design
Engineering
Technical Services
Facilities Management
Sector Specialisms
Housing Management
Building Repairs and Maintenance
Housing with Care
Energy Efficiency Solutions
Public Sector Building
Affordable Homes
Personal Care Services
Homelessness Solutions
Role
What you would be doing
team development
coaching & feedback
teamwork & culture
service improvement
relationship management
sales team leadership
  • Support recruitment, onboarding, and training of new team members as required
  • Deliver constructive feedback and coaching to support individual and team development
  • Collaborate with other departments to foster a culture of teamwork, innovation, and high performance
  • Identify opportunities to enhance service delivery and customer satisfaction within the private rental sector
  • Build and maintain strong relationships with internal departments, external partners, and stakeholders
  • Lead and manage the sales team to meet and exceed performance targets and KPIs
  • Develop and implement a strategic sales approach aligned with contractual obligations and business goals
  • Monitor team performance against KPIs, identifying areas for improvement and celebrating success
  • Provide effective line management to a team of office-based and remote Property Advisors
  • Drive continuous improvement across all aspects of the lettings and procurement process
  • Ensure full compliance with contractual requirements, regulatory standards, and commercial best practices
  • Conduct regular performance appraisals, set clear objectives, and ensure accountability across the team
What you bring
leadership management
workload management
team building
decision making
relationship management
customer service
  • Leadership and management skills including understanding of how to develop others, understanding of effective performance management techniques and understanding of how to motivate individuals and teams
  • Ability to autonomously manage a busy workload with conflicting priorities
  • Experience in the above role responsibilities
  • Decisive decision-making skills
  • Ability to build excellent relationships with professional partners through advanced relationship management skills including diplomacy
  • Experience of leading a sales team
  • Knowledge and understanding of great customer service Lettings experience
  • Experience of team building through motivating and positive culture setting
  • Ability to understand differing cultures and champion EDI
Benefits
  • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
  • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
  • Company Car allowance of £4,000
  • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
  • 25 days annual leave plus bank holidays
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
  • mears does not currently offer visa sponsorship.
Security clearance
  • background, identity, security clearance & bpss check.
  • candidates must have the entitlement to work within the uk.
  • to drive a mears vehicle, you must be aged over 21, have less than 9 points, and have held your license for over 3 months.
Company
Overview
Revenue Tops £1.13亿
Annual Revenue
The company achieved over £1.13 billion in revenue during 2024.
Founded in 1988
Year Established
The company was established in Gloucestershire in 1988.
Over 700,000 Homes
Social Homes Managed
The company maintains over 700,000 social homes across the UK.
  • Rapid growth through acquisitions and organic expansion.
  • Specialist teams provide rapid-response and planned maintenance, refurbishment, boiler servicing, fire safety, and retrofitting services.
  • Delivers tailored care-with-housing schemes and manages tenancies, leaseholds, and emergency accommodation.
  • Builds affordable homes, handles capital works, and offers full lifecycle facilities management.
  • Strategic acquisitions have shaped its full-service housing platform.
Culture + Values
  • Customer First – We put our customers at the heart of everything we do.
  • Make a Difference – We work with passion and drive to make a real difference.
  • Be Accountable – We take ownership and are responsible for our actions.
  • Teamwork – We believe in the power of collaboration and working together.
  • Integrity – We act with honesty and transparency in everything we do.
Environment + Sustainability
Net zero target
By 2050
A commitment to achieving net zero carbon emissions by 2050.
50% reduction target
Carbon emissions by 2030
Aiming to reduce carbon emissions by half by 2030.
  • Sustainable construction practices and solutions.
  • Investment in low-carbon technologies and renewable energy sources.
  • Reducing waste to landfill through effective recycling programs.
  • Partnerships with suppliers to improve sustainability across the supply chain.
Inclusion & Diversity
40% by 2025
Women in Leadership
Aim to achieve a gender balance target with 40% women in leadership roles by 2025.
  • Continuous monitoring and reporting on gender diversity.
  • Annual training on unconscious bias and inclusive leadership.
  • Support for gender pay gap reporting and reduction initiatives.
  • Encouraging flexible working to support diverse teams.
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